CEDR

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• Overview
• Experience
• Style/Feedback
• Professional skills
• Full profile

To contact or appoint Jeremy Connell, call CEDR on +44 (0)207 536 6060 or email adr@cedr.com

Style

Jeremy has an open and light touch approach to mediation, underpinned by his experience of handling high pressure situations and his determination to enable those involved to achieve a positive outcome. He has an exceptional ability to establish constructive rapport with different parties by building trust using his acute understanding of the role of pace in conflict resolution. A combination of listening and quiet but firm intervention enables him to achieve results.

Feedback

• “The mediator explained the process very well and was very keen to grasp our understanding of it. He was very sympathetic to both parties and facilitated discussion very well which allowed and encouraged open dialogue.”
• “He was very good. I thought he engaged well with the parties. He was good at getting people together and encouraged the process to move forward quickly.”
• “Nice guy, very good bedside manner…but he was also very keen to broker a deal and made sure this happened. We would definitely recommend him.”
• “The rapport Jeremy Connell created was excellent, all round excellent. He was the best choice and didn’t disappoint in any way shape or form! He transcended several levels – from the client, to the bank, to the in–house lawyers.”
• “We thought Jeremy was very good, he coaxed the parties into coming to an understanding.”
• “There were times...when it got particularly tense, and during those times he introduced an element of calm into the proceedings.”
• “He was extremely professional, made everyone feel at ease and, in particular, made me feel comfortable. I was really apprehensive before the mediation...but everything was explained well to me.”
• “Jeremy was marvellous and did an excellent job. I felt very well listened to.”
• “I felt the mediator was productive, amenable and had a very good grasp of all the issues.”
• “Jeremy was superb. The mediation lasted 12 hours and was very gruelling. Jeremy held the whole thing together.”
• “Jeremy was very good - he was particularly good at listening to the grievances of the other side but was also quite firm with them…he was very effective at reality testing. He was good with my client and developed a relationship of trust so they were able to share information with him, feeling this would remain confidential to the other side.”
• “Mr Connell is a first rate mediator. He is a very good communicator. I have no hesitation in using him again.”
• ”Did well to deal with a sticky situation where the other side was quite entrenched in its position already.”

 

Updated: April 2016