16 November 2021
Continuing Professional Development:
Mind Games In Mediation – Psychology In The Commercial Case
The core of the commercial mediation may superficially be about balancing the commercial and legal elements of an entrenched dispute. However, the mediator who ignores the psycho-personal elements of the mediation process does so at a cost to the process, the possibility of achieving the best possible outcome and often at their own personal cost. As mediator you may be asked to deal with extremely difficult and emotional situations and with traumatised and vulnerable individuals. This course looks at tools for ensuring that mediators allow themselves to do their own psychological “house-keeping” and also some tools for dealing with situations where parties are psychologically challenged in some way.
During the course delegates will:
- Explore the implications of “the Mediator as Therapist”
- Examine internal conflict and how to manage your own and others
- Experiment with paralinguistic and non-verbal communication
- Explore personality, individual differences and team dynamics
- Consider the psychology of negotiation
Tracey Fox is a mediator, psychologist, consultant and Faculty member in the CEDR Skill’s training team. She has close to a decade of experience in dispute resolution and mediates disputes as a member of the CEDR in-house mediator group. These disputes have covered commercial contracts, employment, construction, academic, telecommunications and tenancy matters.
Karl is one of the best-known names in commercial mediation practice and brings both professional commitment and legal and business psychology training to his core practice. As Chief Executive of CEDR, and since 2017 as CEDR’s Founder President, Karl has been actively engaged with numerous multinational corporations, Governments, public bodies, charities and celebrity clients, in Europe, the US, the Middle East and the Far East, South America and Australia.