Loading Events

13 October 2021

This course is now sold out however there are still places available on our Feb ’22 course. Click here for further information.

Module 1 – 13-15th October. Note, This will be a face-to-face course.

This course provides participants with the skills to mediate all kinds of workplace and employment-related disputes under the guidance from the most experienced mediation trainers in the world.

You will be able to:

  • Settle employment and workplace disputes effectively – in days rather than months, saving vital management time.
  • Add value to employment and workplace disputes by finding workable solutions to problems.
  • Manage the mediation process and facilitate advanced negotiation.
  • Advise others on the features and uses of other effective dispute resolution techniques.

The course can be taken solely as Module 1 which includes:

  • 3 days of teaching and practice,
  • 1 day of coaching

Or as an optional Module 2, which includes:

  • 1 coaching day
  • 2 assessment days


Mediation Handbook and Simulator

Before you start the course, prepare by reading the CEDR handbook and practise mediating using CEDR’s unique online Mediation Simulator.

Module 1

Days 1, 2 & 3

Teaching & Practice Day

Focus on developing knowledge of mediation theory and process as well as practising the key skills for an employment and workplace mediator.

Who should attend

  • Those responsible for resolving disputes
  • HR Professionals (ER, L&D, HRBPs, Managers and Directors)
  • In-House Lawyers
  • Line Managers / Directors
  • Complaints handlers and customer services representatives
  • Trade Union / Work Council Representatives
  • Professional Body Representatives
  • Commissioners of ‘neutral’ workplace or employment investigations and other processes (e.g. reviews, independent investigations, Chairing appeals, etc.)

Our training programme is highly interactive and practitioner-oriented, participants are asked to role play and to partake in a variety of exercises to ensure the most effective knowledge transfer. Accordingly, a good or better command of business English (a minimum of B2 as outlined by the Common European Framework of Reference for languages) is essential.

* Applicable taxes (e.g. VAT) will be added at the next screen, on the basket.


October 13 @ 8:30 am
October 15 @ 6:30 pm
GBP 1350
Event Categories:
, ,


Caroline Reynolds
+44 (0)20 7536 6083


CEDR Office
Juxon House, 100 St. Paul's Churchyard
London, EC4M 8BU United Kingdom
020 7536 6000


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
5320 EWMST Oct 21
GBP £ 1,350.00
0 available
Sold Out
Your Cart