Find the Right Mediation Scheme for Your Situation

CEDR handles thousands of cases each year. Our team can assist you with your dispute, contact us now.

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Choosing a Scheme or Bespoke Mediation

Choosing A Specialist Mediation Scheme

Mediators who already speak your language
Your mediator understands your sector's regulations, pressures, and typical flashpoints - so you spend time resolving the dispute, not explaining context.
Clear frameworks that keep things moving
Established processes mean you know what to expect at every stage, with proven approaches designed specifically for your dispute type.
Expert support from people who know your scheme inside out
Our client relationship team specialises in your scheme's administration. They'll guide you through the process, answer your questions quickly, and help you navigate each step with clarity.

Need a mediation solution tailored to your specific dispute?

Not every conflict fits neatly into a standard scheme. Bespoke mediation gives you a completely customised approach - designed around your dispute's unique circumstances, timing, and commercial needs.

Our Mediation Schemes

CEDR operates a wide range of mediation and dispute resolution schemes for courts, regulators, industry bodies and major organisations. If you are a customer, business, member, or party needing to submit a case under one of these schemes, you can access the correct process directly from our scheme pages.

Choose a Scheme or Service

Fixed-Fee Mediation

Designed to help you keep costs to a minimum and focus on reaching resolution.

Trusts, Wills and Probate

Resolve inheritance disputes privately with expert mediation.

NHS Mediation Service

Get independent mediation for NHS clinical negligence and personal injury cases.

Google P2B Mediation Process

Resolve Google P2B disputes through CEDR’s independent mediation panel.

High Court Appeals

Authorised by the Ministry of Justice, access High Court Appeals mediation.

Court of Appeal

Resolve Court of Appeal disputes via this Ministry of Justice-authorised pilot.

County Court

Use CEDR’s quick, cost-effective mediation for County Court cases.

Platform to Business (P2B)

Navigate P2B rules designed to protect businesses using online platforms.

Access Disputes Committee

Resolve railway access and ADC disputes without formal hearings.

The Bonsucro Grievance Mechanism

Get independent resolution when Bonsucro member commitments are not met.

Investor-State

Resolve international investment disputes faster and more cost-effectively.

IFABL

Use CEDR's complaints process for Invoice Finance and Asset-Based Lending.

Are you looking for bespoke mediation?

We resolve thousands of disputes every year across sectors like:

Commercial contracts and partnerships
Property, construction and landlord-tenant issues
Insurance, banking and financial services
Employment and workplace breakdowns
Cross-border and international disputes
Technology, energy, healthcare and more

Trusted to Deliver Dispute Resolution Schemes Across Sectors

CEDR operates some of the UK’s largest and most sensitive dispute resolution schemes, trusted by regulators, industry bodies and FTSE organisations. From healthcare and utilities to finance and transport, our schemes are built for high-volume, regulated and reputationally sensitive environments.

Why organisations choose CEDR

Unmatched independence - ensuring impartiality and user confidence
Operational excellence - high-volume case handling with robust reporting
Legal and regulatory credibility – trusted by government and compliance teams
Bespoke frameworks - tailored processes to fit your legal obligations or sector needs
Panel management - CEDR recruits, trains, and manages neutral experts

Sectors we support include:

Utilities, Energy and Transport - Ofgem-recognised schemes and passenger-operator frameworks.
Finance, Insurance and Consumer Goods - Resolution services for claims, service complaints and supply chain disputes.
Healthcare and Professional Services - Mediation and resolution schemes supporting hospitals, insurers and membership bodies.

Trusted by global brands and industry regulators

Meet the Experts Behind Our Schemes

Every CEDR scheme is supported by experienced mediators, adjudicators, and case managers who combine technical expertise with operational excellence.

Our panel is carefully recruited, trained, and monitored to ensure neutrality, sector knowledge, and the highest professional standards.

Meet Our Mediators

Mediation Works - Even for Complex or High-Stakes Commercial Disputes

The power of mediation isn’t just in reaching agreement, it’s in helping people feel heard, regain control, and resolve even the most difficult disputes.

These real examples show how our commercial mediation services have helped individuals and organisations avoid litigation, reputational damage, and leadership breakdown.