Trained mediators experienced in commercial conflict management and dispute resolution.
Develop the skills to approach disputes with clarity, confidence, and professionalism.
Complete your journey to CEDR Accreditation. Module 2 is the assessment stage of your Employment & Workplace Mediator Skills Training - where you demonstrate your competence across the full mediation process under expert observation and receive detailed, practitioner-led feedback.
Net Promoter Score: 87
.webp?width=800&height=500&name=CEDR-2-Delegates-study-paperwork%20(1).webp)
At CEDR, our trainers and facilitators aren't academics teaching theory from textbooks - they're seasoned practitioners who apply these skills in high-stakes environments every single day. From resolving multi-billion pound commercial disputes to defusing hostage crises, our team of over 50 expert mediators across 20 countries represent the pinnacle of real-world conflict expertise.
The difference between CEDR training and other programmes comes down to one principle: our trainers teach what they practice every day. As the most experienced body of mediation trainers globally, CEDR has refined adult learning techniques over 35 years to ensure engaging, practical training throughout.
Every member of CEDR's training faculty maintains an active professional practice. They're not teaching from outdated case studies or textbook theories - they're sharing techniques they used last week, challenges they navigated last month, and emerging trends they're seeing right now.
Mediate the hardest conversations without hesitation
After assessment-level practice in emotionally charged workplace scenarios, you'll return to your role with the confidence to step into disputes that previously felt too complex or too risky to facilitate.
Trusted by colleagues and leadership
CEDR Accreditation is a recognised mark of competence. When you mediate internally, your credibility is no longer a question - it's established.
Navigate impasse and emotion without losing control of the process
Assessment conditions teach you to hold the process steady when parties are stuck, distressed, or uncooperative. You'll manage your own composure while moving the mediation forward.
Respond to the unexpected with technique, not instinct
Real-case mediation practice means you've handled curveballs - surprise disclosures, shifting power dynamics, breakdowns in trust, and found your way through. That experience stays with you.
Become a CEDR-Accredited Mediator
Full accreditation is only available to those who complete both modules. It signals to employers, clients, and colleagues that your mediation practice has been assessed and validated by the UK's leading dispute resolution body.
Build a practice beyond your current role
With CEDR Accreditation, you're equipped to develop an external mediation practice - taking on workplace cases as a neutral, building your panel profile, or expanding into consultancy.
Choosing between them doesn’t have to be guesswork. Contact our training team today to discuss your needs.
.svg)
Dawn Dickson, Employment Partner, Anderson Strathern
Luz Becker, Human Resources Advisor, European Space Agency
Joyshri Sarangi, Doctor, NHS
Martin Hamilton, Managing Partner, Capsticks
Earning your CEDR Accreditation is the beginning, not the end, of your mediation journey. All newly accredited mediators receive free access to four MPD sessions during their first year. These sessions provide ongoing skill development and networking opportunities with fellow practitioners.
Example sessions:
