Before the session, both parties sign a Mediation Agreement to ensure confidentiality and commitment to the process.
The Gold Standard in Mediation and Conflict Resolution Training
Our courses are delivered by experts in their field. CEDR wrote the accreditation that shaped the UK’s mediation profession, and our qualification remains the most widely recognised standard worldwide.
Why Choose CEDR for Training
Our open courses are designed and delivered by practitioners with deep and current expertise in mediation and conflict resolution. Every trainer brings real‑world experience so participants leave with skills they can apply immediately.
What sets our courses apart:
- Practitioner‑led training - delivered by leading and experienced mediators who actively resolve disputes across sectors.
- Proven expertise - trusted by leading law firms, HR teams, and global organisations.
- Interactive, practical learning - focused on experiential, real‑world application, not just theory.
- Accreditation and recognition - earn a qualification that is respected worldwide and widely regarded as the benchmark for mediation and conflict-resolution training.
- Support beyond the course - extensive guidance and resources to further and embed learning.
Learn the Skills That Professionals Rely On
At CEDR, our open training courses aren’t lectures; they’re challenging and immersive learning experiences. You’ll work through a structured curriculum that mirrors the challenges mediators and conflict‑resolution professionals face every day.
What to expect:
- Real‑world scenarios - Practical case studies and role‑plays drawn from real commercial, employment and workplace disputes.
- Interactive learning - Skills practice, group discussion and individual coaching.
- Expert observation - Trainers and assessors who are practising mediators give you live feedback.
- Tailored development - Constructive input that helps you refine your approach and grow your confidence.
Why our assessment matters:
Every assessment is led by professionals who know what effective performance looks like in practice. Their feedback will not only help you pass the course, it will prepare you to excel in the real world.
Your recognition includes:
- CEDR‑issued accreditation and certification - A mark of credibility recognised nationally and internationally.
- Professional standing - Enhance your profile and signal your capability to clients, colleagues, and employers.
- CPD‑accredited hours - Our courses meet professional body requirements for continuing professional development.
- Clarity from the start - CPD hours and qualification details are clearly stated for every course.
Why it matters:
- Meet regulatory or membership requirements.
- Increase employability and professional opportunities.
- Demonstrate commitment to best practice.
Building Capability Beyond the Legal Profession
Changing Workplace Approaches to Conflict
Impact Across Diverse Sectors
Course Pricing & Booking
We make it simple to choose and book your CEDR open course, with clear pricing and flexible options to suit your needs.
Pricing Transparency
- Fixed course fees with no hidden costs
- CEDR-accredited training with internationally recognised qualifications
- Group rates and multi‑booking discounts available on request
Flexible Booking Options
- Book and pay online instantly
- Reserve a place now and confirm payment later (invoice option available)
- Assistance with funding or corporate booking processes
Location and Delivery
- Choose from in‑person courses at central venues or live online training
- Consistent delivery and materials across all formats
Everything You Need to Know Before You Book
Who are CEDR open courses for?
While mediation training was once seen as mainly for lawyers, our open courses now attract HR professionals, line managers, leaders, and anyone who needs to handle conflict constructively. Many participants come from sectors such as healthcare, local government, finance, and corporate services.
Do I need prior mediation experience to attend?
No. Some courses are designed for complete beginners, while others suit professionals with some prior exposure to mediation or conflict resolution. Our course outlines clearly state any experience requirements.
How are CEDR courses delivered?
We offer in‑person training, live online delivery, and blended learning options. Regardless of format, you’ll receive the same high‑quality content, interaction, and feedback from our practising mediator trainers.
Who delivers the training?
All open courses are delivered by practising mediators with real‑world experience. They bring live examples and current best practice into every session, making the learning practical and immediately relevant.
What qualification will I receive?
On successful completion, you’ll receive a CEDR‑issued certificate. Many courses are CPD‑accredited, and CPD hours are detailed in the course information so you can plan your professional development.
How will the training help me in my role?
Alumni report being able to manage disputes earlier and more effectively, lead more constructive discussions, and reduce reliance on formal grievance procedures, often improving workplace relationships in the process.
Take the Next Steps Towards Your CEDR Qualification
Whether you’re starting your mediation journey or looking to sharpen your conflict resolution skills, our open courses give you the practical tools, recognised qualifications, and confidence to succeed.
Book your place today or speak to one of our training specialists to find the course that’s right for you.
CEDR-Accredited Mediator Skills Training | London
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10 - 16 June 2026
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CEDR, Juxon House, London
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From GBP £ 5,800
CEDR-Accredited Mediator Skills Training | London
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05 - 11 August 2026
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CEDR, Juxon House, London
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From GBP £ 5,800
CEDR-Accredited Mediator Skills Training | Dublin
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21 - 26 September 2026
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Ormond Meeting Rooms, Dublin
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From EUR € 5,145
What to Expect from Our Commercial Mediation Process
You’ll be supported throughout by a neutral mediator and a dedicated Client Relationship Associate (CRA). Here’s how it works:
Before the session, both parties sign a Mediation Agreement to ensure confidentiality and commitment to the process.
Before the session, both parties sign a Mediation Agreement to ensure confidentiality and commitment to the process.
Before the session, both parties sign a Mediation Agreement to ensure confidentiality and commitment to the process.
You’re never on your own. Your CRA manages everything from booking and preparation through to post-mediation follow-up, ensuring a smooth and supported experience throughout.
Real Outcomes. Proven Results.
From resolving complex disputes to transforming team performance and designing scalable complaint schemes, CEDR’s work delivers measurable impact.
Explore real examples of how our clients have overcome challenges through structured resolution, expert training and strategic consultancy.
of mediations result in settlement on the same day
of mediations result in settlement on the same day
of mediations result in settlement on the same day
of mediations result in settlement on the same day
Not Sure if Commercial Mediation is Right For You?
Explore our approach to building people-first, performance-focused resolution cultures.
Everything You Need to Know Before You Book
Who are CEDR open courses for?
While mediation training was once seen as mainly for lawyers, our open courses now attract HR professionals, line managers, leaders, and anyone who needs to handle conflict constructively. Many participants come from sectors such as healthcare, local government, finance, and corporate services.
Do I need prior mediation experience to attend?
While mediation training was once seen as mainly for lawyers, our open courses now attract HR professionals, line managers, leaders, and anyone who needs to handle conflict constructively. Many participants come from sectors such as healthcare, local government, finance, and corporate services.
How are CEDR courses delivered?
While mediation training was once seen as mainly for lawyers, our open courses now attract HR professionals, line managers, leaders, and anyone who needs to handle conflict constructively. Many participants come from sectors such as healthcare, local government, finance, and corporate services.
Who delivers the training?
While mediation training was once seen as mainly for lawyers, our open courses now attract HR professionals, line managers, leaders, and anyone who needs to handle conflict constructively. Many participants come from sectors such as healthcare, local government, finance, and corporate services.
What qualification will I receive?
While mediation training was once seen as mainly for lawyers, our open courses now attract HR professionals, line managers, leaders, and anyone who needs to handle conflict constructively. Many participants come from sectors such as healthcare, local government, finance, and corporate services.
How will the training help me in my role?
While mediation training was once seen as mainly for lawyers, our open courses now attract HR professionals, line managers, leaders, and anyone who needs to handle conflict constructively. Many participants come from sectors such as healthcare, local government, finance, and corporate services.
Ready to Build Confidence in Handling Conflict?
Develop the skills to approach disputes with clarity, confidence, and professionalism.
CEDR’s bespoke, CPD‑accredited conflict management training gives you practical tools to manage challenging conversations, defuse tension, and reach constructive outcomes, all tailored to your organisation’s needs.
CEDR-Accredited Mediator Skills Training | London
-
10 - 16 June 2026
-
CEDR, Juxon House, London
-
From GBP £ 5,800
CEDR-Accredited Mediator Skills Training | London
-
05 - 11 August 2026
-
CEDR, Juxon House, London
-
From GBP £ 5,800
CEDR-Accredited Mediator Skills Training | Dublin
-
21 - 26 September 2026
-
Ormond Meeting Rooms, Dublin
-
From EUR € 5,145
Not Sure Where to Start?
Our experts will guide you to the right service, whether that’s mediation, consultancy, or training, based on your needs.