Gillian Caroe

I've been mediating since 2004 and am a CEDR-Accredited Core Mediator with extensive commercial mediation experience. My background includes hundreds of successful interventions across banking & finance, commercial contracts, construction & engineering, insurance, professional negligence, and partnership disputes. My corporate experience at Mars Inc, where I held UK, European and global roles, provides deep understanding of business imperatives and commercial decision-making. This enables me to quickly grasp complex commercial issues while addressing the human elements that often drive disputes. I specialies in multi-million pound commercial cases and have mediated disputes involving major law firms including DAC Beachcroft, Weightmans, Simmons & Simmons, and Eversheds Sutherland. My approach combines commercial acumen with strong interpersonal skills, creating safe spaces for authentic dialogue while maintaining settlement-focused drive. Feedback consistently highlights my ability to tackle volatile issues while making parties feel secure, my sustained energy throughout challenging sessions, and my skill in finding creative solutions that might not emerge in court. I'm particularly effective where ongoing commercial relationships matter, helping parties not just resolve disputes but restore working partnerships.