Susanne Schuler

Susanne Schuler

Global Director of Development at CEDR, Mediator

Short Introduction

Turning conflict into constructive opportunities. Guiding people to navigate tension with clarity and confidence. Creating trust, connection, and meaningful outcomes in every interaction.

Testimonials

"Susanne is a highly skilled individual. Her soft as well as professional skills go far beyond anyone can ask. I would like to emphasize her high communication skills and crosscultural awareness. Better conflicts, Better outcomes, Better world I would recommend Susanne for one who seeks someone extraordinary who will stand out of the crowd and is able to lead complex issues into successful resolution."

Client Feedback

"I really enjoyed your intervention and found it enlightening. You know how to address complex and challenging topics in a communicative, engaging, and highly empowering way. For me, the greatest revelation was that it's ok to take time to develop myself at work (to get fit for purpose) and that it's ok to say no!"

Client Feedback

"Susanne’s professional skills are head and shoulders above other practitioners. I was impressed by her astute communications skills and her levels of cross cultural awareness. I would recommend Susanne to those seeking an extraordinary professional who will deliver something powerful and resolve complex issues whilst respecting relationships."

Client Feedback

About Work

Susanne is Global Director of Development at CEDR and a member of its leadership team, combining strategic insight, leadership, and hands-on delivery across CEDR’s facilitation and consultancy services. An experienced business and intercultural facilitator, conflict mediator, and coach, Susanne brings over 25 years of practitioner expertise. Her legal background, business experience, and work in diversity and inclusion inform her mediation and consultancy practice, including business and human rights disputes. Fluent in five languages and having worked in more than 30 countries, Susanne has trained and coached over 4,000 delegates from governments, universities, multinational corporations—including SAP, Unilever, Roche, Novartis, Coca Cola, and IKEA—and institutions such as the UN, European Bank for Reconstruction and Development, the European Stability Mechanism, and The Global Fund. In the UK, her clients include major organisations such as the BBC and Lloyds Bank. Her programmes cover negotiation, conflict management, stakeholder engagement, mediation, and leadership in diverse environments. Born in Namibia, Susanne has lived, studied, and worked across Europe and Africa, combining international experience with cultural sensitivity and a practical, human-centred approach. She is passionate about transforming conflict into opportunity, building trust, and achieving sustainable, positive outcomes.

Expertise

  • Employment & Workplace
  • Private Client
  • Commercial & Corporate
  • Public Sector & Governance
  • Culture, Lifestyle & Sport
  • Equality & Social Justice
  • Industry, Energy & Environment
  • International Trade & Competition
  • Healthcare & Personal Matters

Languages

  • English
  • German
  • Spanish
  • Portuguese
  • French

Other Awards

CEDR-Accreditated BA Accreditation, https://www.bmev.de/de/ NEO Personality Inventory and Assistant Test User of Occupational and Ability Psychometric Testes by the British Psychological Society

Memberships

CMC

Publications