Jeremy Connell

Jeremy is known for his ability to guide people through highly charged and emotionally complex disputes with clarity, steadiness, and respect. With 25 years’ experience as a trauma and stress-management psychotherapist, he brings a nuanced understanding of human behaviour to mediation, enabling him to work effectively in situations where relationships, communication, or trust have broken down. His earlier career in business, the UK Diplomatic Service, the legal profession, counselling, and coaching gives him a sophisticated grasp of organisational dynamics, professional culture, and the pressures faced by individuals and teams. Drawing on training as both a lawyer and a psychotherapist, Jeremy is adept at navigating sensitive issues while maintaining a clear focus on practical outcomes. He has extensive experience in partnership and workplace relationship breakdowns, higher-education matters, discrimination and equalities cases, government affairs, police and public-sector disputes, and special educational needs. This breadth makes him a versatile mediator who can work confidently across professional, cultural, and institutional boundaries. Jeremy’s style is pragmatic, calm, and deeply empathic. Clients consistently value his ability to manage intense emotion, build trust quickly, and create the conditions for constructive dialogue. His light-touch, open-minded approach helps parties feel heard while maintaining momentum towards resolution. Whether working with universities, law firms, public services, or commercial organisations, Jeremy is recognised for fostering balanced, solution-focused discussions that lead to sustainable agreements. For complex disputes where relationships matter, Jeremy offers a thoughtful, skilled, and effective mediation presence.