Terry Renouf

I have now been mediating since 2017 and have undertaken well over 100 formal civil/commercial mediations (whether online or in person). In addition to this I have acted as conciliator in more than 100 consumer disputes. My mediation clients range from unrepresented parties, small businesses, property owners and developers, builders and their sub-contractors, landlords, tenants, service companies, utility companies, accountants, solicitors, surveyors, the NHS and its constituent Trusts, local government bodies, family disputes, banks and other lending institutions and in one instance the operators of a golf course. The type of clients and the substance of their disputes are as varied as their lives and their businesses. Many have legal representation, sometimes through direct access to the Bar, more often through solicitors but clients are also frequently representing themselves without legal support. None want to be involved in the stress, complexity and costs of litigation. My style is personable and flexible. I focus on the clients and their needs and aspirations. I will ask pertinent questions and offer observations about the challenges and risks of litigation based on my 30+ years of experience as a solicitor in private practice. I am happy to discuss offers and how they may be received. I will suggest options to break the impasse of "final offers". I never forget that the choice of whether to settle rests with the client. My role is to give the parties the opportunity to make that choice.