Short Introduction

In the first instance, it was Chula’s work as a police officer and then as a crisis negotiator (sieges and kidnaps) that led him to his first case with CEDR in 2000. He is fascinated by the simple power of language to build trust – first in the mediator and then with the process itself. He now works with individuals to resolve a range of disputes, including franchise, commercial contracts, employment matters and with professionals stymied by intra-team conflict.

Testimonials

"Thank you for your help in assisting in bringing this claim to a conclusion. I was not confident that it would settle, but you managed to assist the parties in bridging the gap."

Client Feedback

"Chula brought a very high level of professionalism to the mediation and throughout displayed skills that enabled the parties to reach a satisfactory resolution, in a situation where I had felt that this was an unlikely outcome."

Client Feedback

"If I was in the same situation again, I would be happy to use his services along with recommending him personally to any friends who found themselves in this type of situation."

Client Feedback

About Work

Chulas mediation approach is to fully respect the parties' rights to self-determination. He avoids investigation and readily builds rapport with the parties who quickly feel safe to openly discuss their case with him. He encourages an honest appraisal of the strengths and weaknesses of the respective cases and a realistic assessment of, if not settled, what will happen next. Chulas ‘working’ career has been exceptionally varied, partially illustrated by his attainment of a senior police rank, long-term secondments to government counter-terrorism units, extensive police-military liaison, and work as a professional flying instructor. He works as an executive coach and has extensive international training experience. His mediation practice is similarly varied, working with parties to settle: • Disputes within teams of surgeons and within multi-disciplinary clinical teams: these have spanned allegations of incompetence and acrimonious claims of self-interest being put ahead of patients • Workplace cases, for example, concerning allegations of disability discrimination (local authority) and failure to investigate sexual harassment (banking sector) • Race, sex, cases: a number of these have arisen within police services where selection, promotion and discipline adjudications have been contested. • Breach of contract matters: typically concerning the supply of goods or allegations of non-payment • Several franchise cases commonly alleging that false representations were made at set-up and/or that there was a lack of ongoing support. • Professional negligence cases, variously involving solicitors and surveyors.

Expertise

  • Employment & Workplace
  • Commercial & Corporate
  • Construction, Property & Planning
  • Public Sector & Governance
  • Equality & Social Justice
  • Industry, Energy & Environment
  • Healthcare & Personal Matters

Languages

  • English

Memberships

Fellow CMC Member of the Chartered Institute of Personnel and Development

Publications

Contributed to How to Master Negotiation - CEDR Mediation and other forms of Alternative Dispute Resolution - Michael Bartlet