Investor-State Mediation Service

Resolve international investment disputes faster and more cost-effectively. Investor-State mediation gives you a proven alternative to arbitration - preserving relationships and business interests while achieving practical outcomes.

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About the Investor-State Mediation Service

Tailored mediation for complex international investment disputes

Investor-State disputes require more than standard mediation - they need carefully designed processes that account for multiple stakeholders, cross-border complexities, and transparency requirements.

Our service goes beyond simply appointing a mediator. We work with you from the start, assigning a dedicated Process Design facilitator who collaborates with your chosen mediator(s) and representatives to build a framework specifically for your case. This includes structuring the mediation format, mapping stakeholders, establishing communication protocols, and providing the secure platforms and administrative support you need.

Expert guidance throughout

From preliminary discussions through to settlement, our team supports both parties and mediators with process design expertise, venue coordination, translation services, and handling transparency requirements. We ensure your mediation has the infrastructure and support to succeed.

 

Understanding Investor-State Mediation

The Process:

1

Step 1: Set up your mediation team


Confirm the approach and assemble your support

We'll discuss your dispute with both parties to confirm mediation is the right route, then appoint your dedicated Process Design facilitator and select the appropriate mediator(s) from our specialist ISDS panel.

2

Step 2: Design your mediation framework


Build the infrastructure for success

Your facilitator, mediator(s), and party representatives collaborate to establish:
  • Process structure - mediation format, phases, time estimates, and scheduling
  • Platforms and venues - secure data management systems and hearing location(s)
  • Support services - administrative and translation requirements
  • Stakeholder considerations - mapping, internal approval processes, and settlement parameters
  • Transparency and communications - press protocols and transparency frameworks
  • Preliminary meetings - arrangements and protocols to prepare both parties
3

Step 3: Set up and prepare


Finalise all practical arrangements

We implement the agreed framework, ensuring all platforms, protocols, and support services are in place before the mediation begins.

4

Step 4: The mediation


Resolve your dispute with expert support throughout
Your mediation proceeds with ongoing assistance from CEDR, your facilitator, and mediator(s) - providing process support whenever you need it.

5

Step 5: Feedback & Court Reporting

After your mediation, we'll gather your feedback on the process and keep the Court updated as appropriate.

Need guidance on whether this process is right for your dispute?

Get in touch below for advice on the service and how it could work for your case.