Our Expert Conflict Resolution Trainers

Practitioners, Not Lecturers: The World's Leading Mediation and Conflict Resolution Experts

CEDR-Trainer--in-front-of-sitting-delegates

Learn the Skills That Professionals Rely On

At CEDR, our trainers and facilitators aren't academics teaching theory from textbooks - they're seasoned practitioners who apply these skills in high-stakes environments every single day. From resolving multi-billion pound commercial disputes to defusing hostage crises, our team of over 50 expert mediators across 20 countries represent the pinnacle of real-world conflict expertise.

What Sets CEDR's Training Faculty Apart

  • Diverse professional backgrounds 
    Legal, HR, industrial relations, psychology, crisis negotiation, and senior commercial experience
  • Global reach
    Our faculty has trained mediators across 70+ countries over 35 years
  • Proven methodology 
    Intensive, practice-based learning that embeds skills through real-world application
  • Continuous development 
    Rigorous ongoing professional development to stay at the forefront of conflict resolution practice

Practitioners, Not Lecturers

The difference between CEDR training and other programmes comes down to one principle: our trainers teach what they practice every day.

Every member of CEDR's training faculty maintains an active professional practice. They're not teaching from outdated case studies or textbook theories - they're sharing techniques they used last week, challenges they navigated last month, and emerging trends they're seeing right now.

Training What this means for your learning

Current insights

Training reflects the latest developments in dispute resolution, not historical approaches

Real-world scenarios

Role-plays drawn from actual conflicts our trainers have mediated

Honest perspectives

Understanding what works, what doesn't, and why—learned through thousands of hours of practice

Practical application

Skills you can use immediately

Credible coaching

Feedback from people who've faced the same challenges and know how to navigate them

Current insights

Training reflects the latest developments in dispute resolution, not historical approaches

Real-world scenarios

Role-plays drawn from actual conflicts our trainers have mediated

Honest perspectives

Understanding what works, what doesn't, and why—learned through thousands of hours of practice

Practical application

Skills you can use immediately

Credible coaching

Feedback from people who've faced the same challenges and know how to navigate them

 

 

Expertise You Can Trust

Or
Choose Panel
Filter By:
Expertise
  • Negotiation
  • Conflict Management
  • Communication Skills
  • Executive Coaching
  • Mediation Skills Training
  • Commercial Mediation
  • Team Dynamics
  • Facilitation
  • Programme & Curriculum Design
  • Psychological Safety & Inclusion
  • Crisis & Hostage Negotiation
  • Leadership Development
  • Difficult Conversations
  • Workplace & Employment Mediation
  • Law
  • Dispute Resolution
  • Training
Location
  • UK
  • USA
  • UAE
  • France
  • Lithuania
  • Austria
  • Netherlands
  • Germany
  • Switzerland
  • Italy
  • Hungary
  • Poland
  • Slovenia
  • Czechia
  • Sweden
  • Denmark
  • Finland
  • Bulgaria
  • Crotia
  • Portugal
  • Romania
  • Greece
Language
  • English
  • Polish
Adrian Mecz

Adrian Mecz

Coach,Assessor

Adrian Mecz

Adrian Mecz

Coach,Assessor

Biography

I am a dispute resolution lawyer with more than 40 years of experience in the insurance and reinsurance fields. Resolution of disputes involves far more than achieving a victory in proceedings. Most of my work has involved negotiating satisfactory outcomes through mediation and direct discussion. Problem solving is something I thoroughly enjoy!

Expertise

  • Negotiation
  • Conflict Management
  • Communication Skills
Alan Jacobs

Alan Jacobs

Lead Faculty,Trainer

Alan Jacobs

Alan Jacobs

Lead Faculty,Trainer

Biography

The thought that, as a mediator, I can make a positive difference to parties engaged together in a dispute and help them to find a compromise that enables them to move on gives me so much motivation and personal satisfaction, and it is such an honour to be able to pass on the skills and the learning from my mediator experience to those wishing to themselves train as mediators.

Expertise

  • Communication Skills
  • Executive Coaching
  • Mediation Skills Training
  • Conflict Management
Amrik Kandola

Amrik Kandola

Lead Faculty,Trainer

Amrik Kandola

Amrik Kandola

Lead Faculty,Trainer

Biography

Helping parties to solve disputes by reaching negotiated settlements is a skill that makes a real difference to both the world of business and people's lives. The world class CEDR Mediator Skills Training course provides the toolkit and learning needed to become a successful Mediator. I am privileged to be part of a faculty team of highly experienced, respected and engaging mediators committed to nurturing and supporting the next generation of mediator talent across the world.

Expertise

  • Commercial Mediation
  • Communication Skills
  • Mediation Skills Training
  • Negotiation
  • Team Dynamics
Andy Grossman

Andy Grossman

Conflict Management Trainer

Andy Grossman

Andy Grossman

Conflict Management Trainer

Biography

A seasoned conflict specialist helping people make tough conversations easier and building stronger teams. Through a mix of training, coaching, facilitating and advising, I have worked around the world with charities, businesses and public bodies, helping people and to develop constructive responses to their challenges in working together and with their business partners.

Expertise

  • Commercial Mediation
  • Communication Skills
  • Conflict Management
  • Executive Coaching
  • Facilitation
  • Mediation Skills Training
  • Negotiation
  • Programme & Curriculum Design
  • Team Dynamics
  • Psychological Safety & Inclusion
Anna Morozova

Anna Morozova

Coach,Assessor

Anna Morozova

Anna Morozova

Coach,Assessor

Biography

Independent director, business mediator, executive coach, trainer and strategic consultant with over 20 years of experience working with Leadership teams and CEOs. Co-Chair of the Independent Director Association Committee for Dispute Resolution and Mediation, Executive coach in leadership programs for the Executive MBA of SKOLKOVO business schools, CEIBS (campus in Shanghai and Zurich) and INSEAD (France). Faculty of CEDR (Center of Effective Dispute Resolution, London). Independent Director, Chairman of the Human Resources and Remuneration Committee.

Expertise

  • Conflict Management
  • Crisis & Hostage Negotiation
  • Executive Coaching
  • Facilitation
  • Leadership Development
  • Mediation Skills Training
  • Negotiation
  • Team Dynamics
Arabella Tresilian

Arabella Tresilian

Workplace Conversion Course,Conflict Management Trainer

Arabella Tresilian

Arabella Tresilian

Workplace Conversion Course,Conflict Management Trainer

Biography

Arabella is passionate about creating safe, engaging spaces where people can learn practical skills to manage conflict and communicate with confidence. She thrives on supporting professionals to build resilience and connection, particularly in high-emotion or high-stakes contexts. What she values most in her training work is seeing participants leave not only with new tools, but also with greater self-belief in their ability to handle challenging conversations.

Expertise

  • Commercial Mediation
  • Communication Skills
  • Conflict Management
  • Difficult Conversations
  • Facilitation
  • Leadership Development
  • Mediation Skills Training
  • Programme & Curriculum Design
  • Psychological Safety & Inclusion
  • Team Dynamics
  • Workplace & Employment Mediation
Beverley Vara

Beverley Vara

Coach,Assessor

Beverley Vara

Beverley Vara

Coach,Assessor

Biography

I spent 20 years as a solicitor in the City before deciding that I wanted to see my (then young) children while they were awake. I therefore transferred to the bar (to act as a mediator only) and started mediating in 2013. Mediation is creative and rewarding. It gets all parties to a solution that works for them whereas acting in litigation you are only focused on a solution that works well for one side.

Expertise

  • Law
  • Dispute Resolution
  • Negotiation
  • Conflict Management
  • Training
Caroline Davies

Caroline Davies

Conflict Management Trainer

Caroline Davies

Caroline Davies

Conflict Management Trainer

Biography

Helping to empower individuals to make their best choices in work and in life, and seeing the difference that open communication can make to teams in crisis. Promoting patience and kindness in the workplace allows me the privilege of engaging with my clients in the most rewarding way, being inspired and motivated by my colleagues and associates and continuing my professional and personal development in the process.

Expertise

  • Communication Skills
  • Conflict Management
  • Crisis & Hostage Negotiation
  • Executive Coaching
  • Facilitation
  • Leadership Development
  • Team Dynamics
  • Workplace & Employment Mediation

Choose the Learning Experience That Works for You

CEDR's training gives you practical capabilities that change how you negotiate, collaborate, and resolve disputes. As the world's most experienced mediation training provider, we've equipped over 12,000 mediators with skills that make a lasting difference.

CEDR-Training-Audience-with-very-happy-female-delegate-in-focus

Trusted by global brands and individuals

Arrowhead circle-1
"Best course I have ever done with the best facilitators I have ever experienced."

Adam Milner, Senior HR Business Partner, Channel 4

"If you're looking for an interactive, challenging course led by experienced practitioners who offer practical, real world guidance, then CEDR's Mediation Skills Training is the one for you."

Emily Potter, Wates

"Outstanding training with excellent content and world-class international trainers. The program demonstrated how negotiation, mediation, and leadership skills are truly transferable across sectors."

Rafaella Maria, Lawyer & Mediator

"CEDR's training is intense. Expect to work hard and engage in countless role-plays, but the practitioner focus makes it invaluable."

Dorothee Schramm, Swiss Arbitrator & Lawyer