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Maria Bacas - ‘Using and Triggering Mediation Contract Clauses'

In our July CPD Masterclass 'Using and Triggering Mediation Contract Clauses', we welcome Maria Bacas as our speaker. You will gain insight into how businesses can benefit from using dispute resolution clauses early on in contracts and how to work with an organisation on becoming more accepting of mediation. Maria will also discuss using her practical experience on how to use a mediator's skillset in-house.

CEDR Mediator and Lawyer Maria Bacas brings a wealth of international experience and global perspective on the topic, having previously held the position of Director of Legal Services for Starbucks in France, Spain and Portugal, as well as being a senior in-house lawyer for a number of other companies.

The session will be introduced by Lauren McGuirl, CEDR’s Director of Commercial Services and supported by Eve Pienaar, CEDR Mediator and former in-house lawyer at RIBA and RICS.

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Dr. Milton J. Bennett - ‘The Developmental Journey to a Meta Experience of the Third Culture’

In our June CPD Masterclass, we welcomed renowned American sociologist, Dr. Milton J Bennett, to discuss ‘The developmental journey to a meta experience of the third culture‘. 

Dr Milton J Bennett has long been described as “a significant and influential intellectual leader in the field of intercultural communications” and in this session he brings his insight to our world of the mediator as a conflict manager, trying not only to create change in a day but importantly to help parties to find a lasting resolution.

Dr Bennett creates and conducts programmes for corporations, universities, and other organisations in the U.S., Asia, and Europe on topics of global leadership and the development of intercultural sensitivity. Dr Bennett is well-known for his Developmental Model of Intercultural Sensitivity (DMIS), which is used internationally to guide intercultural training design and to assess intercultural competence.

He is the executive director of the Intercultural Development Research Institute (IDR Institute), co-located in Washington State, USA and Milan, Italy, which sponsors constructivist research, seminars, and consulting in intercultural communication. He is a founding fellow of the International Academy of Intercultural Research and an active member of the Society for Intercultural Education, Training, and Research Europa. Dr Bennett co-founded The Intercultural Communication Institute (ICI), which from 1986-2018 conducted the Summer Institute for Intercultural Communication. He is currently an adjunct professor of intercultural communication in the department of sociology, University of Milano Bicocca in Italy.

Dr. Zaza Johnson Elsheikh - ‘Beyond Right and Wrong’

In our May CPD Masterclass, we welcomed Dr Zaza Johnson Elsheikh our speaker who looked at “engaging with individuals’ identities and humanising them, as opposed [reacting] to their convictions”. She feels there is a need for Commercial Mediators to engage with this topic, so as to move past the notion that the only goal is to get the parties to settle. 

Disclaimer this session may discuss some potentially sensitive topic areas 

Zaza is dually qualified as a medical doctor and solicitor, as well as a highly experienced mediator and International Commercial Arbitrator (CIArb). She is an active pluralist and fluent in Arabic and she frequently contributes to the prevention of and response to radicalization through mediation and mentoring often working alongside the Metropolitan Police. 

Ken Cloke - Mediation in a time of crisis

In this masterclass (recorded in March 2022), we welcome Ken Cloke, widely recognised as one of the world’s leading mediators, as our speaker.

During this session, Ken will speak on the subject matter of his recent book “Mediation in a Time of Crisis: Pandemic, Prejudice, Police, and Political Polarization”, published in November 2021.

His book is an attempt to shift the way we think and act in times of conflict and crisis, and to encourage the adaptation and application of conflict resolution skills and techniques to the social, economic, political, and environmental disputes and crises that impact us.

“The world is in a state of crisis – from the presidential elections to the insurrection on January 6; from the deaths and devastation created by the pandemic to impassioned resistance to masks and vaccines; from the murders of George Floyd and Brionna Taylor to the rise of white supremacy and Black Lives Matter..."

Lawrence Susskind - What we can learn from environmental disputes

This session (recorded in February 2022), features Lawrence Susskind, an author, city planner mediator and Ford Professor of Urban and Environmental Planning at the Massachusetts Institute of Technology (MIT) as the speaker.

Chaired by Lawrence’s long-term colleague and friend, Dr Karl Mackie CBE, CEDR’s Founder President, this masterclass explores two key areas of environmental dispute resolution.

Victoria Liouta – What Mediators Should Learn From Aristotle

The objective is to learn how mediators can be present in each mediation and, using the teaching of the great philosopher Aristotle, develop their “pathos, logos, ethos” to help parties find their reason to resolve the conflict and best contribute in changing the game of conflicts worldwide.

Vicky Liouta is a Mediator and Lawyer by background, a Trainer of Mediators, International Arbitrator, and Managing Director of Vilmar International, a Marine Insurance Broking and Claims Consultancy based in Greece.

Thomas Gaultier – The Risky Mediator

In this Masterclass Thomas will consider risk assessment in a decision-making process and how this related to mediators, lawyers and business professionals.

Thomas Gaultier is a Mediator and President of the Mediation and Conflict Prevention Commission of the Union Internationale des Avocats. A New York lawyer by training, Thomas is Of Counsel at Abreu Advogados in Lisbon and Lectures on Mediation, Negotiation and Decision Making at Universidade Católica Portuguesa, Porto.

Professor Veronica Hope Hailey - Trusting Our Business Leaders

How can we understand more about trust and how it helps us with our work in conflict situations? With most commercial mediations lasting just a day and pre-mediation contact taking place over a couple of weeks, a mediator has relatively little time to build the trust of the parties. Added to which the mediator must then go on to build the sufficient trust between the disputing sides – sometime of ‘David and Goliath’ proportions – to allow a settlement to be formed.

Professor Veronica Hope Hailey, Dean of the School of Management at the University of Bath will share with us some of her thoughts on building and repairing trust in leadership.

Dr. Mary Gentile – Giving Voice To Values

Disputes are challenging environments where, at worst, personal beliefs and sense of identity can feel under attack, and where a mediator’s role is to find resolution and ensure all parties have a voice. In this one hour session, Dr Mary Gentile will share thoughts about voicing values that commercial mediators can reflect upon for their work in a mediation process that is frequently confidential to the outside world and which concentrates on personal interests rather than disputed facts.

Dr Mary Gentile, is a professor at the University of Virginia Darden School of Business, senior adviser at the Aspen Institute Business & Society Program, and consultant on management education and leadership development. Her influential and award winning book, Giving Voice To Values: How To Speak Your Mind When You Know What’s Right, challenges the assumptions about business ethics at companies and business schools and gives tools not just to recognise what individuals think is right, but also to ensure that the right things happen.

Nita Yawanarajah – The Pieces To Make Peace

In this instalment of the MyCEDR Masterclass series, Nita Yawanarajah will refer to her personal experience in supporting peacemaking in Darfur, Western Sahara and elsewhere as well as her latest research on peace processes around the world to talk about how specific measures can help create conducive conditions for making peace.

Nita is a Senior Conflict Analyst and a CEDR-Accredited Mediator at Oxford Process, an organisation that facilitates a unique type of discreet high-level dialogue between the parties to some of the world’s most intractable conflicts. Nita was the former Head of Good Offices and Conflict Prevention at the Commonwealth Secretariat, London and a founding member of the UN’s Mediation Support Unit, New York. She has over twenty-five years of professional experience in conflict prevention, peacekeeping and peacemaking.

Dr. Anna Howard – EU Cross-Border Commercial Mediation

EU Cross-Border Commercial Mediation is a book which focuses on the European Union’s (EU’s) continued efforts to encourage the use of cross-border mediation and examines why such efforts have had a limited impact.

It does so by drawing on rare, and at times surprising, detailed insights from the in-house counsel of multinational companies regarding their use of EU cross-border commercial mediation. By viewing mediation through the disputants’ perspective, new and important findings regarding why disputants do, and do not, use cross-border mediation have emerged. While these findings are of primary relevance to EU policy and practice, they have implications far beyond the EU context at a time of increasing international interest in cross-border mediation.

John Brand – Lessons from an International Negotiator

We had the pleasure of speaking with John after our Nelson Mandela - The Greatest Negotiator in history? event which took place on Jan 23rd 2020, about his background and experience and one large, multi-faceted case that lasted 5 years. 

John is retired civil rights and employment lawyer (ex-director and consultant ADR specialist at Bowman Gilfillan Attorneys), mediator with over 30 years experience and trainer, he is also a director of Conflict Dynamics. He is a member of the Advisory Board of the African Centre for Dispute Settlement at Stellenbosch University and is a member of the Executive Committee of the South African National Dispute Resolution Practitioner’s Council. John also serves as a member on the International Mediation Institute's Independent Standards Commission.

He specialises in dispute resolution and the training of negotiators, mediators and arbitrators and is a CEDR-accredited mediator. He co-designed the conciliation and arbitration induction training for the CCMA and has trained many of South Africa’s employment and commercial mediators and arbitrators for the past 15 years.

CEDR Masterclass – Margaret Heffernan on 'Charting the Future & Influencing Group Dynamics'.

On 21 April 2020, CEDR co-founder and principal mediator Eileen Carroll QC (Hon) interviewed Margaret Heffernan about her life, her book - in particular, Unchartered -  and how to navigate through turbulent times.

In the context of COVID-19, there are particularly fitting lessons to be learned from Uncharted, that would benefit us all in these testing times:

  • How can we prepare for what's to come as a leader, when everything in the future is uncertain?
  • To what extent do corporate culture and team dynamics play a role in determining an organisations' likeliness to fail or succeed?

CEDR Masterclass - Hon. Timothy K. Lewis on 'Pursuing Diversity'

In the first CEDR Masterclass of 2020 on 14 February, CEDR welcomed Hon. Timothy K. Lewis as its speaker, in which he addressed the issues of the lack of diversity and inclusion, particularly within the fields of Mediation and Arbitration.

The alternative dispute resolution field has developed creative techniques to address complex problems and bridge differences between individuals, corporations, and even nations. Arbitration and mediation, in particular, have often supplanted court systems as the most effective and confidential means to resolve important commercial disputes. Unfortunately, diversity and inclusion have not been meaningfully achieved among the ranks of those selected to serve as neutrals, as women, people of colour and other minorities remain largely excluded from fully active participation.

“My interest in diversity directly flows from my life experience as an African American growing up during the civil rights era and the post-civil rights era. Over a period of time, doors were opened, but they were opened slowly and often after they were opened, they were quickly closed…”

CEDR Masterclass - Tim Hicks on 'Embodied Conflict'

On 19 June 2019, Tim Hicks a conflict resolution professional based in Eugene, Oregon and the first Director of the Master's degree program in Conflict and Dispute Resolution at the University of Oregon, came to CEDR HQ to talk about his book Embodied Conflict.

He also spoke about what mediators should be considering and looking out for in their mediations to improve the chances of finding a resolution and helped us to understand the answer to 'what is the neural basis for conflict and communication?'

Other related videos

How I grow as a Mediator webinar
Click on the title above for a recording of the Webinar with Mediators, John Sturrock QC & Liz Rivers and hosted by Head of the CEDR Foundation, Frederick Way.

CEDR Director of Training & Consultancy, Trainer & Mediator Susanne Schuler talks informally to Margaret about her life, her books and the challenges she sees that still exist for women in the boardroom.

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