Dispute Resolution, Conflict Management & Mediation Services

COVID-19 (Coronavirus)

During this difficult and uncertain period, we would like to ask; can we help you, your team or your organisation?

Our team are just one email, phone or skype call away. As expert conflict resolution practitioners, they are trained to listen, confidentially and without judgement in order to help you find a sustainable way forward. While the normal way of doing things is disrupted, we are still running mediations online and by telephone. See our Online and Telephone Mediation Webpage here and continue to help train, coach and support clients; its business as usual here at CEDR.

Regardless of the size or complexity of the issue you are facing, please, if you need support or guidance, feel free to give us a call on +44 (0)20 7536 6000 or email [email protected].

CEDR is a leading ADR service provider specialising in conflict resolution

The Centre for Effective Dispute Resolution (CEDR) specialises in mediation and alternative dispute resolution (ADR). We are an independent non-profit organisation and a registered charity.

CEDR's Vision

Better conflicts result in better outcomes leading to a better world.

Consumer Disputes

If you have an unresolved complaint with a company that is covered by one of our schemes, we may be able to help you.

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Commercial Mediation

CEDR focuses on the resolution of commercial disputes and deadlocked negotiations. We have experience across all sectors and with all types of conflicts, from small claims to disputes valued in the billions of pounds.

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Training & Consulting

We offer a range of mediator skills, advocacy and awareness training programmes in addition to bespoke packages for organisations of all sizes. We also provide consultancy services to assist with organisational change.

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CEDR Foundation

The CEDR Foundation supports projects enabling the next generation of professional mediators and those with mediation skills.

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We all thought the Mediator was fantastic! from the outset. She worked hard with all the parties. This was a 20-hour long mediation and you could see how she was fully committed from the very beginning until the end. In-House Counsel

I found all aspects of the course to be immensely valuable however getting to meet a number of different CEDR mediators was helpful in understanding the different styles each adopted and the personal touch that each of us can bring to the mediation process. Ronnie Hayward , Divisons Director, International Bar Association

It is fortunate that CEDR has created a unit to undertake its charitable Foundation activities, to conduct this type of initiative as a service to the public, and CEDR is to be congratulated on a job well done. RT. Hon Lord Woolf of Barnes , Former Lord Chief Justice for England & Wales

I commend the CEDR Foundation Guide on Public Inquiries not only to those appointed to run or work in public inquiries, but dare I suggest it, to the Ministers and their advisers when consider whether or how to commission a Public Inquiry. Sir Robert Francis QC , Chair of The Mid-Staffordshire NHS Foundation Trust Public Inquiry

I have done several ADR training courses over my career; this was by far the best. Pitched at an appropriate level; extremely well prepared and structured; both academic and realistic. It was truly excellent. Senior Lawyer , European Organisation

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