Trusted Partners in Commercial Mediation and Conflict Resolution
CEDR is an international dispute resolution centre helping organisations resolve commercial and workplace conflicts, train teams, and deliver regulated complaint schemes.
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Trusted to Resolve Conflict at Any Scale
With over 35 years of experience - our mediators, consultants and trainers are trusted by major organisations in different sectors around the world to handle high volumes, complex disputes, and sensitive processes, all with independence, impartiality and integrity.
From individual disputes to multi-party complaints schemes and industry-wide programmes, we’re built for scale and precision.
Approved by leading bodies including Ofcom and the Civil Mediation Council, recognised for our independence, impartiality, and process integrity.
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Trusted by global brands and industry regulators
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Employee, Global Insurance Company
Hannah Perry, Business Transformation (participant)
How CEDR Can Help You
Resolve
Train
Consult
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Resolve Conflict with Commercial Mediation and ADR Services
CEDR’s mediation and ADR services give organisations a proven, cost-effective and innovative way to resolve disputes quickly, with settlement rates consistently above 87% and tailored schemes designed for both workplace and regulated environments.
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Training in Mediation and International Dispute Resolution Skills
Our CPD-accredited training supports individuals and teams in handling commercial and international disputes with confidence, whether you’re working toward becoming a qualified mediator or strengthening internal capability.
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Build Conflict Capability Across Your Organisation
CEDR’s consultants work with organisations to improve performance, manage internal conflict more effectively, and design structured approaches to grievance handling and complaint resolution. From team dynamics to system-wide change, we help embed conflict capability and resilience across your operations.
Meet The People Behind Our Services
CEDR is powered by a global team of specialist mediators, expert trainers and client advisors, all dedicated to helping you resolve conflict, improve performance and build resilient systems.
With deep sector experience and proven credentials, our people deliver trusted support across every service.
Mediators
Skilled professionals with deep sector knowledge, working closely with dedicated Client Relationship Associates.
CEDR mediators combine legal and commercial expertise with a rigorous, impartial approach, helping clients reach resolution quickly, confidentially and with confidence.
Trainers
Experts in negotiation, conflict and communication.
Our trainers are internationally recognised for their ability to equip professionals with the skills to manage conflict constructively, through CPD-accredited public courses and bespoke in-house programmes.
Insights to Help You Handle Conflict Better
Browse practical content written by the specialists behind our services, from how-to guides and compliance tips to deep dives on ADR strategy, culture and communication.
Not just thought leadership, actionable insight
Ready to Build Confidence in Handling Conflict?
Develop the skills to approach disputes with clarity, confidence, and professionalism.
CEDR’s bespoke, CPD‑accredited conflict management training gives you practical tools to manage challenging conversations, defuse tension, and reach constructive outcomes, all tailored to your organisation’s needs.
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