For Businesses

CEDR is one of the largest full service ADR providers in Europe. Since 1990 we have dealt with over 300,000 parties in commercial disputes and helped to resolve over 100,000 consumer complaints across multiple sectors. 

Join us

We provide services in Adjudication, Arbitration, Complaint Review, and Conciliation. 

Please use the appropriate button below if you are looking to join us. 

We provide business to consumer dispute resolution solutions for businesses, central and local government and trade bodies who have registered for our services. Each service is designed in collaboration with stakeholders to ensure the solution is fast, effective and provided at a sustainable cost.

Who are we certified by?

We are certified by the, Civil Aviation Authority, the Chartered Trading Standards Institute, Ofcom and the Gambling Commission to provide ADR for regulated and non-regulated industries.

Companies we work with

Director of Dispute Resolution

John Munton

Director of Dispute Resolution Services

John Munton is responsible for the operation of CEDR’s contracted dispute resolution services which currently handle over 30,000 disputes every year in more than a dozen industries. He has been working in dispute resolution services for over 30 years and joined CEDR as a Director in 2013, having previously worked with us as a consultant … Continued