CEDR mediators successfully resolve 89% of disputes.

Mediation is uniquely placed to address the emotional, reputational and financial issues which are at the heart of workplace disputes. Through the use of mediation, parties to disputes are able to reach fair and productive settlements which allow employees to feel safe and businesses to continue to prosper.

CEDR’s mediators are experienced in working with parties to Workplace disputes with varying levels of complexity.

Here are some examples:

  • Bullying and harassment – A complex class action against a top executive resolved; coached the executive thereafter to adapt their behaviour as part of the settlement
  • Disputes relating to sex and race discrimination involving senior employees where the amounts in dispute exceeded £1.5m.
  • A dispute relating to a claim of wrongful and unfair dismissal, where there were several issues including termination, bonus entitlement and share options, where the amount claimed was in excess of £890,000.
  • A dispute in the charity sector between employees with allegations of racism
  • A relationship breakdown between a CEO and Deputy CEO impacting performance.
  • A sex and race discrimination case with £1 million claim in Professional Services involving a female employee returning to work following maternity leave settled.
  • A dispute regarding disagreement of an application of TUPE to decommissioned employees resulting in savings of £100,000 per annum settled.

Submit a request here and a CEDR Client Advisor will be in touch within 3 business hours.

CEDR's 12 Workplace Panel specialists are uniquely positioned to help you – find out more information about them below.

Feedback on our Panel

“Thank you for your assistance at short notice this week. For my part, you really added value.”
 – Senior HR Leader, Government Office

You challenged the parties- you are top of our list for any further mediations.”
– Head of HR, Banking Sector

"The individual clients in this case were very hostile towards one another and very difficult, the mediator dealt with the personalities very expertly."
– Head of HR, UK University

“It was really practical and you got the job done.”
– HR Manager, City Law Firm

Enquire here to discover more about how a CEDR mediator will help you in your Workplace dispute.

Download your free copy of our comprehensive Workplace Mediation guide.

This is tailored guidance for anyone who may require now or in future Workplace Mediation

The Panel

CEDR has developed a specialist mediator panel for this service. All mediators are CEDR accredited and are appointed to our Panel in accordance with our Mediator Quality Commitments.

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  • Eve Pienaar Image

    Eve Pienaar

    Chambers Mediator

    Client Feedback: “The calm, measured and consummately professional approach you adopted greatly helped in achieving a resolution to what appeared … Continued

  • Felicity Steadman

    Felicity Steadman

    CEDR Faculty, Full Time Mediator

    Client Feedback: “Her manner creates trust and confidence in her ability.”   Overview Felicity Steadman has been a professional in … Continued

  • Heather Allen image

    Heather Allen

    Chambers Mediator

    A winning combination of pragmatism and insight.” – Partners Guide to the Legal Profession Languages: English Heather Allen has been a professional … Continued

  • Sheila Bates

    Mediator & Legal Partner

    Client Feedback: “… as a mediator she builds trust remains impartial and concentrates on the issues to hand and finds … Continued

  • Eileen Carroll QC (Hon)

    Principal Mediator and Co-Founder

    Client feedback: “She settled the unsettleable” “She led the most effective opening session I have ever seen.” “She has a … Continued

  • Jeremy Connell

    Mediator & psychotherapist

    Client Feedback: “He was very professional, was a wonderful listener and he built up trust very, very quickly”   Overview Jeremy … Continued

  • Baria Ahmed image

    Baria Ahmed

    Barrister & Mediator

    Client Feedback: “Calm and constructive approach which oiled the wheels for the deal.”   Overview Baria is a UK qualified … Continued

  • Gillian Caroe

    Chambers Mediator & CEDR Faculty

    Client Feedback: “Gillian has a natural ease and confidence in the role of the mediator and superb communication skills.”  Languages … Continued

  • Frederick Way, Head of the CEDR Foundation

    Frederick Way

    CEDR Employee, Mediator, Conciliator & Barrister (non-practising)

    Client Feedback: “Frederick was very good… he gave balance to the mediation…  very professional… very well prepared in advance.”   Overview  Frederick … Continued

  • Fiona Colquhoun

    Principal Consultant & Mediator

    Fiona is a highly experienced Mediator, Facilitator, Coach, and Consultant with considerable breadth and expertise, and many years Board level … Continued

  • Ana Virginia Bauder

    Ana Virginia Bauder

    Lawyer, Mediator, Conciliator & Adjudicator

    Client Feedback: “Excellent in all respects. She had a robust style; yet approachable, and very aware of financial and legal … Continued

  • Neil Goodrum

    Chambers Mediator

    Client feedback: “He got to the nub of the issues very quickly and painlessly” – Client Feedback Languages: English Neil Goodrum is a … Continued

  • Chula Rupasinha

    Chula Rupasinha

    Mediator & Trainer

    Client Feedback: “Chula brought a very high level of professionalism to the mediation and throughout displayed skills that enabled the … Continued

  • Lisa Drake

    CEDR Faculty, Mediator & Conflict Management Coach

    Client Feedback: “Focused, energetic, committed and helpful right through the end.” Overview Accredited Mediator, executive coach and mediation and conflict … Continued

Understanding Organisational Conflict Podcast

Listen to the podcast below from our BetterConflicts series which offers practical insight on how organisations can better handle conflict within the workplace. The Podcast, hosted by CEDR's Ben Thomson features Gillian Caroe, a full-time practising mediator on CEDR's Chambers Panel and part of CEDR's Training faculty.

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