CEDR mediators successfully resolve 89% of disputes.

CEDR’s Workplace Mediation services are uniquely placed to address the emotional, reputational and financial issues which are at the heart of workplace disputes. Through the use of workplace mediation, parties to disputes are able to reach fair and productive settlements which allow employees to feel safe and businesses to continue to prosper.

CEDR’s workplace mediators are experienced in working with parties to Workplace disputes with varying levels of complexity.

Here are some examples of CEDR’s workplace mediations:

  • Bullying and harassment – A complex class action against a top executive resolved; coached the executive thereafter to adapt their behaviour as part of the settlement
  • Disputes relating to sex and race discrimination involving senior employees where the amounts in dispute exceeded £1.5m.
  • A dispute relating to a claim of wrongful and unfair dismissal, where there were several issues including termination, bonus entitlement and share options, where the amount claimed was in excess of £890,000.
  • A dispute in the charity sector between employees with allegations of racism
  • A relationship breakdown between a CEO and Deputy CEO impacting performance.
  • A sex and race discrimination case with £1 million claim in Professional Services involving a female employee returning to work following maternity leave settled.
  • A dispute regarding disagreement of an application of TUPE to decommissioned employees resulting in savings of £100,000 per annum settled.

Submit a request here and a CEDR Client Advisor will be in touch within 3 business hours.

CEDR's 12 Workplace Panel specialists are uniquely positioned to help you – find out more information about them below.

Feedback on our Panel

“Thank you for your assistance at short notice this week. For my part, you really added value.”
 – Senior HR Leader, Government Office

You challenged the parties- you are top of our list for any further mediations.”
– Head of HR, Banking Sector

"The individual clients in this case were very hostile towards one another and very difficult, the mediator dealt with the personalities very expertly."
– Head of HR, UK University

“It was really practical and you got the job done.”
– HR Manager, City Law Firm

Enquire here to discover more about how a CEDR Workplace mediator will help you in your Workplace dispute.

Download your copy of CEDR's Comprehensive Guide to Workplace Mediation.

This is tailored guidance for anyone who may require Workplace Mediation now or in the future. 


Workplace Mediation Guide

The Workplace Mediation Panel

CEDR has developed a specialist workplace mediator panel for this service. All workplace mediators are CEDR accredited and are appointed to our Panel in accordance with our Mediator Quality Commitments.

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  • Fiona Colquhoun

    Principal Consultant & Mediator

    Fiona is a highly experienced Mediator, Facilitator, Coach, and Consultant with considerable breadth and expertise, and many years Board level executive experience in both the business and public sectors. As one of the few UK non-lawyer mediators ranked highly in the Chambers and Legal 500 Directories, Fiona has built her successful mediation and ADR practice … Continued

  • Eve Pienaar Image

    Eve Pienaar


    Client Feedback “Excels on the commercial mediation stage and is commended for her great talent in de-escalating tension and refocusing the parties on the matter at hand”. Languages English, French, Spanish Overview Eve is a highly regarded commercial mediator, working across a range of commercial sectors including property and construction, professional negligence, shareholder disputes and … Continued

  • Felicity Steadman

    CEDR Faculty and Mediator

    Client Feedback “Her manner creates trust and confidence in her ability.” Languages: English, Afrikaans Overview Felicity Steadman is an experienced independent mediator having started her practice in 1989. She has mediated over 500 matters in that time. She mediates a wide range of disputes, including employment, workplace and commercial. She is based in Oxford. In 2003, … Continued

  • Gillian Caroe

    Mediator & CEDR Faculty

    Client Feedback: “Gillian has a natural ease and confidence in the role of the mediator and superb communication skills.”  Languages English, Italian Overview Gillian Caroe has been a practising mediator since 2004 (CEDR accredited 2005). Throughout her mediation career, she has been involved in hundreds of successful interventions. She has mediated disputes across a wide … Continued

  • Lisa Drake

    CEDR Faculty, Mediator & Conflict Management Coach

    Client Feedback: “Focused, energetic, committed and helpful right through the end.” Overview Accredited Mediator, executive coach and mediation and conflict management trainer, Lisa Drake has over 20 years of experience of mediation and conflict management. She is passionate about assisting parties to reach acceptable and workable solutions to enable all parties to focus on the … Continued

  • Jeremy Connell

    Mediator & Psychotherapist

    Client Feedback: “He was very professional, was a wonderful listener and he built up trust very, very quickly” Overview Jeremy Connell is an exceptional mediator with a remarkable ability to handle cases charged with intense emotion. With 20 years of experience as a trauma and stress management psychotherapist, he draws on his extensive background in business, … Continued

  • Ana Virginia Bauder

    Ana Virginia Bauder

    Lawyer, Mediator, Conciliator & Adjudicator

    Client Feedback: “Excellent in all respects. She had a robust style; yet approachable, and very aware of financial and legal issues.” Languages English, Italian, Spanish Overview Ana Virginia is an international full-time CEDR mediator with more than 10 years of experience. She is an independent ADR Consultant, CEDR trainer, conciliator and adjudicator, dual-qualified lawyer, who … Continued

  • Tracey Fox

    Mediator, Coach, Facilitator

    Client Feedback “Incredible mediator. I was able to reach an agreement I am happy with and now have closure and I give a lot of credit to the way the session was run in allowing this. I would highly recommend mediation as a whole but especially Tracey as a mediator!” Overview Tracey is a transformative, … Continued

  • Frederick Way, Head of the CEDR Foundation

    Frederick Way

    CEDR Employee, Mediator, Conciliator & Barrister (non-practising)

    Client Feedback: “Frederick was very good… he gave balance to the mediation…  very professional… very well prepared in advance.” Overview  Frederick is a CEDR panel mediator, trainer and Head of the CEDR Foundation. Having trained as a barrister, Frederick now leads all of CEDR’s research and charitable projects through the CEDR Foundation. He is also a consultant … Continued

  • Neil Goodrum


    Client Feedback: “He got to the nub of the issues very quickly and painlessly”  Languages: English Overview Neil Goodrum is a full time mediator, CMC Fellow and member of CEDR’s Chambers panel of mediators. He has extensive experience in mediating disputes in many different industries with amounts in dispute ranging from relatively modest sums to millions … Continued

  • Chula Rupasinha

    Chula Rupasinha

    Mediator & Trainer

    Client Feedback: “Chula brought a very high level of professionalism to the mediation and throughout displayed skills that enabled the parties to reach a satisfactory resolution.”    Overview Chula Rupasinha has had a long association with CEDR having been accredited as a mediator in 1999 as part of his work as an expert crisis negotiator. … Continued

  • Eileen Carroll KC (Hon)

    Principal Mediator and Co-Founder

    Client Feedback “She settled the unsettleable” “She led the most effective opening session I have ever seen.” “She has a very unique, dynamic and proactive approach to mediation” Languages English Overview Eileen started her career in the international chemical industry before becoming a partner in the city law firm Turner Kenneth Brown (now CMS) where … Continued

  • Sheila Bates


    Client Feedback: “… as a mediator she builds trust remains impartial and concentrates on the issues to hand and finds a solution.” Languages English, French Overview Sheila Bates is an international business and dispute resolution professional. She was accredited as mediator by CEDR in 2007. Her experience has been gained in HR, Workplace and Employment, … Continued

  • Baria Ahmed image

    Baria Ahmed

    Barrister & Mediator

    Client Feedback: “Calm and constructive approach which oiled the wheels for the deal.”   Overview Baria is a UK qualified barrister, mediator, arbitrator and alternative dispute resolution (ADR) consultant and has worked in the field internationally since 2003. Previously the Head of CEDR Solve, the leading ADR services provider in Europe, and latterly having established … Continued

Understanding Organisational Conflict Podcast

Listen to the podcast below from our BetterConflicts series which offers practical insight on how organisations can better handle conflict within the workplace. The Podcast, hosted by CEDR's Ben Thomson features Gillian Caroe, a full-time practising mediator on CEDR's Chambers Panel and part of CEDR's Training faculty.

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