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Conflict Management | 2 mins

Active Listening – CEDR’s Core Skill

Philip Williams, CEDR Trainer, Mediator & Coach


Philip Williams, CEDR Trainer & Hostage and Crisis Negotiator

Active Listening is a core skill that underpins all of Mediation Training. These skills will empower you to find creative solutions, make better decisions and build effective working relationships. If you don’t know what it is, or even haven’t mastered it yet, watch the video above and contact us to see how we can get you equipped with this vital skill set.

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