Expert
Susanne Schuler, Director of Training & Consultancy, CEDR
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Whether you are thinking of becoming a CEDR-Accredited Mediator yourself or looking to upskill your team or department, you might rightly wonder, what are the key skills you and/or your colleagues will learn?
- Active Listening Skills
- Managing Emotions
- Effective Information Exchange
- Challenging Parties & Reality Testing
- Working with a Flexible Framework
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