“…calm and measured, and brilliant at dialling down the emotion between parties…”
“A winning combination of pragmatism and insight.”
CEDR Accreditation: 1994
Panel Admission: 1996
Heather Allen has been a professional mediator since 1995 and is a founder member of the CEDR Chambers Practice Group. She combines her experience from a career in the commercial world with her legal qualification as a barrister to assist in resolving disputes in a wide range of sectors. Heather has mediated contractual claims in many types of industry and handles complex employment claims and sensitive cases between professionals and their regulatory bodies. Heather regularly mediates clinical negligence claims as a leading member of CEDR’s specialist panel. One of her particular strengths is in working with power imbalance, perceived or real, and with overt inter-personal conflict. She has supported collaborative working initiatives in the public sector, and has helped to resolve potentially disastrous shareholder disputes and internal disputes between Board members, as well as professional indemnity claims and acrimonious inheritance disputes.
Historically, she acted as a volunteer adviser and advocate at tribunals for clients through the CAB, working with a wide range of people and problems.
She appears as a Leading Mediator in several Directories, including Chambers and Legal 500, and joined CPR’s Panel of Distinguished Neutrals in Europe in 2019.
She is skilled at dealing with multi-cultural issues having worked with many organisations in the UK on equality policy implementation, and also as an international mediation consultant working in dozens of countries around the world including Egypt, Georgia, Hong Kong, India, Lebanon, Moldova, Nigeria, Pakistan, Rwanda, South Africa and the USA.
As well as having a busy mediation practice, Heather was Head of CEDR’s Mediator Training Faculty from 2005 – 2018 and continues as a lead member of Faculty, enjoying training others in the skills of mediation, nationally and internationally.