“Very astute as to the main issues and made really valuable contributions.”
Having worked in the ADR field for over 20 years, Joanna has built invaluable expertise and knowledge of what makes mediation both a time and cost-effective settlement process. She has extensive experience in both face to face – one day and time limited – and telephone mediation across a wide spectrum of commercial sectors both public and private. Parties cite Joanna’s commercial astuteness, commitment and calm friendly manner as key attributes whilst helping them create workable commercial solutions.
Joanna’s background is in investor and public relations giving her an excellent ability to communicate sensitively and effectively among differing stakeholders as well as the ability to grasp quickly the key issues that need to be addressed.
She frequently delivers seminars and training on mediation, negotiation and conflict management skills to lawyers and managers and is part of the CEDR Faculty responsible for coaching and assessing new mediators.