What is this Scheme?

We provide the services of a professional conciliator to help you resolve your complaint with the Westerleigh Group in relation to their crematoria and masonry services. 

Conciliation is an informal way of settling disputes. The conciliator will work with you and the Westerleigh Group separately to explore the options for an agreed settlement. If agreement is not reached the conciliator may recommend a solution for you and the Westerleigh Group to consider but you do not have to accept it. 

The process is provided free of charge and you can withdraw at any time if you wish.

Need additional assistance?

Please call us and we will provide the support that you need.

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