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Module 2: CEDR-Accredited Employment & Workplace Mediator Skills Training

This is the second instalment of the modular Employment & Workplace Mediator Skills Training. Participants must complete the first module before attending.

3 days

GBP £3,360

Why train with CEDR?

Our Mediator Skills Training is about more than just becoming a mediator. It gives you a skillset to make a difference in everything you do – professionally and personally. As the most experienced body of mediation trainers in the world, CEDR trainers are mediation practitioners and experts in adult learning, ensuring an interactive and engaging course throughout.

Woman at desk

Mediator Skills Training for your Team

CEDR regularly delivers Mediator Skills Training programmes in-house, for teams across a wide range of industries. The benefits include:

  • Developing a common and enhanced interpersonal skill set amongst your team(s)
  • Enhancing collaboration with internal and external stakeholders
  • Learning a trusted and flexible process for managing disputes
  • Tailoring the training to the specific challenges you face
  • Improving team cohesion through challenging and stimulating training

Key skills you will learn

  • Settle employment and workplace disputes effectively – in days rather than months, saving vital management time.
  • Add value to employment and workplace disputes by finding workable solutions to problems.
  • Manage the mediation process and facilitate advanced negotiation.
  • Advise others on the features and uses of other effective dispute resolution techniques.

Course curriculum

Pre Course

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Before you start the course, prepare by reading the CEDR handbook and useful resources on the CEDR Virtual Campus.

Coaching & Practice Day

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08:30-18:00

We mediate a case throughout the day in groups. Each participant receives extensive coaching, plus 1-2-1 feedback.

1st Assessment Day

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08:30-18:00

Practical assessment, with every participant mediating once and with more 1-2-1 feedback. Cases focus on the earlier phases of mediation.

2nd Assessment Day

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08:30-18:00

Practical assessment, with every participant, again mediating once and further 1-2-1 feedback. We look at three cases, focusing on the middle and later phases of mediation.

Course takeaways

Important information

Our training programme is highly interactive and practitioner-oriented, participants are asked to role play and to partake in a variety of exercises to ensure the most effective knowledge transfer. Accordingly, a good or better command of business English (a minimum of B2 as outlined by the Common European Framework of Reference for languages) is essential.

After training

Our mediation course is just the beginning of the journey. Once you get accredited, you belong to an international community of mediators and have access to our online platform to keep learning and growing.

1:1 Coaching: CEDR’s Conflict coaching is a one-to-one intervention to help you negotiate a specific challenge or problem.

MyCEDR: Join our platform to enjoy exclusive masterclasses, mediation observerships, discounts and priority booking for all events.

Your Mediation Profile: We can help you establish yourself in the mediation market with guidance and training on marketing yourself as a mediator.

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