Employment & Workplace Mediator Skills Training | London | 18 – 20 Oct 2023

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Event Date:

18 October 2023

CEDR, Juxon House

Module 1

18th – 20th October 2023

This face-to-face course provides participants with the skills to mediate workplace and employment-related disputes under the guidance of the most experienced mediation trainers in the world.

You will be able to:
  • Settle employment and workplace disputes effectively – in days rather than months, saving vital management time.
  • Add value to employment and workplace disputes by finding workable solutions to problems.
  • Manage the mediation process and facilitate advanced negotiation.
  • Advise others on the features and uses of other effective dispute resolution techniques.


The course can be taken solely as Module 1 which includes:

  • 3 days of teaching and practice,
  • 1 day of coaching

Or as an optional Module 2, which includes:

  • 1 coaching day
  • 2 assessment days



Before you start the course, prepare by reading the CEDR handbook and completing the pre-course activities on the CEDR Virtual Campus.

Module 1

Teaching & Practice Days – Focus on developing knowledge of mediation theory and process as well as practising the key skills for an employment and workplace mediator.


Who should attend

  • Those responsible for resolving disputes
  • HR Professionals (ER, L&D, HRBPs, Managers and Directors)
  • In-House Lawyers
  • Line Managers / Directors
  • Complaints handlers and customer services representatives
  • Trade Union / Work Council Representatives
  • Professional Body Representatives
  • Commissioners of ‘neutral’ workplace or employment investigations and other processes (e.g. reviews, independent investigations, Chairing appeals, etc.)


Our training programme is highly interactive and practitioner-oriented, participants are asked to role play and to partake in a variety of exercises to ensure the most effective knowledge transfer. Accordingly, a good or better command of business English (a minimum of B2 as outlined by the Common European Framework of Reference for languages) is essential.

* Applicable taxes (e.g. VAT) will be added at the next screen, on the basket.
Total Seats: 18 (1 Left)

Event Schedule Details

  • 18 October 2023 8:30 am - 6:00 pm
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