Employment & Workplace Mediator Skills Training | London | 18 – 20 Oct 2023 *SOLD-OUT*

This course is sold out.

Event Date:

18 October 2023

Event Location:

CEDR, Juxon House

If you would like to be added to the reserve list, please email the training team here.

Or you can sign up here to our Registered Interest mailing list to be notified of the next available course.


Module 1

18th – 20th October 2023

This face-to-face course provides participants with the skills to mediate workplace and employment-related disputes under the guidance of the most experienced mediation trainers in the world.

You will be able to:
  • Settle employment and workplace disputes effectively – in days rather than months, saving vital management time.
  • Add value to employment and workplace disputes by finding workable solutions to problems.
  • Manage the mediation process and facilitate advanced negotiation.
  • Advise others on the features and uses of other effective dispute resolution techniques.


The course can be taken solely as Module 1 which includes:

  • 3 days of teaching and practice,
  • 1 day of coaching

Or as an optional Module 2, which includes:

  • 1 coaching day
  • 2 assessment days



Before you start the course, prepare by reading the CEDR handbook and completing the pre-course activities on the CEDR Virtual Campus.

Module 1

Teaching & Practice Days – Focus on developing knowledge of mediation theory and process as well as practising the key skills for an employment and workplace mediator.


Who should attend

  • Those responsible for resolving disputes
  • HR Professionals (ER, L&D, HRBPs, Managers and Directors)
  • In-House Lawyers
  • Line Managers / Directors
  • Complaints handlers and customer services representatives
  • Trade Union / Work Council Representatives
  • Professional Body Representatives
  • Commissioners of ‘neutral’ workplace or employment investigations and other processes (e.g. reviews, independent investigations, Chairing appeals, etc.)


Our training programme is highly interactive and practitioner-oriented, participants are asked to role play and to partake in a variety of exercises to ensure the most effective knowledge transfer. Accordingly, a good or better command of business English (a minimum of B2 as outlined by the Common European Framework of Reference for languages) is essential.

* Applicable taxes (e.g. VAT) will be added at the next screen, on the basket.

Event Location:

Total Seats: 18 (0 Left)

Event Schedule Details

  • 18 October 2023 8:30 am - 6:00 pm
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