Caroline Sheridan
Mediator
Short Introduction
Caroline Sheridan is a highly experienced workplace and commercial mediator, executive coach and conflict resolution specialist with a particular focus on employment, workplace and organisational disputes. A member of CEDR Chambers and the Court of Appeal Mediator Panel, she has successfully resolved disputes across the financial services, public sector, charity, technology, insurance and professional services sectors.
Before becoming a full time mediator, Caroline spent more than 20 years in senior leadership roles within financial services, working across compliance, human resources, change management, business development and risk management. Clients value her ability to combine strong commercial understanding with exceptional interpersonal skills when helping parties resolve challenging disputes.
Testimonials
About Work
Employment and workplace disputes sit at the heart of Caroline's mediation practice. She regularly assists organisations, executives and employees in resolving grievances, discrimination claims, relationship breakdowns, whistleblowing concerns, workplace investigations and organisational change disputes.
Prior to becoming a full time mediator and executive coach, Caroline held senior leadership positions within the financial services sector, including director level roles in compliance, human resources and business development. This experience provides her with a deep understanding of organisational dynamics, leadership challenges and workplace relationships.
Caroline has extensive experience mediating disputes involving bullying and harassment allegations, Equality Act claims, senior leadership conflicts, partnership disputes, professional negligence matters, banking and financial services disputes, property issues and commercial contracts. She is particularly experienced in highly emotional disputes where trust has broken down and relationships need to be rebuilt.
Clients value Caroline's energetic, insightful and highly engaging style. Combining mediation, coaching and conflict resolution techniques, she helps parties gain new perspectives, improve communication and identify practical solutions that support both immediate resolution and long term working relationships.
Expertise
- Employment & Workplace
- Private Client
- Commercial & Corporate
- Construction, Property & Planning
- Banking, Finance & Insurances
- Public Sector & Governance
- Culture, Lifestyle & Sport
- Equality & Social Justice
- Industry, Energy & Environment
- Healthcare & Personal Matters
- Technology, Media & IP
Languages
- English
- French
Awards
Other Awards
Executive Coach of the Year (Executive Global)
Mediator of the Year (H R publication)
Lloyd’s Market L&D Supplier of the year (three years running)
UK Parliamentary Review
CEDR-Accredited 2005
Professional Certificate in Supervision (Henley Business School)
Coaching Certificate (Henley Business School)
MA in Human Resource Management
Diploma in Counselling, Psychotherapy and Hypnotherapy
Postgraduate Diploma in Personnel Management
Mediator of the Year (H R publication)
Lloyd’s Market L&D Supplier of the year (three years running)
UK Parliamentary Review
CEDR-Accredited 2005
Professional Certificate in Supervision (Henley Business School)
Coaching Certificate (Henley Business School)
MA in Human Resource Management
Diploma in Counselling, Psychotherapy and Hypnotherapy
Postgraduate Diploma in Personnel Management
Memberships
- Fellow Chartered Institute of Personnel and Development (FCIPD)
- Fellow Civil Mediation Council (FCMC)
- CMC Mediation Standards Board (NED equivalent)
- Company of HR Professionals (Court Assistant)
- Company of Entrepreneurs (Livery)
- Civil Mediation Council Workplace and Employment group
- Association for Coaching
- Freeman of the City of London
Publications
UK mediation journal https://issuu.com/erencan-iconicmediasolutions.c/docs/ukmj_-_issue_15 (page 13 - 14)
https://issuu.com/erencan-iconicmediasolutions.c/docs/file_digimag_-_issue_14_-ukmj_and_show_guide (page 5 -6)
https://e.issuu.com/embed.html?d=final_-ukmj_and_show_guide_merged&hideIssuuLogo=true&u=erencan-iconicmediasolutions.c (page 4)