Eileen Carroll KC (Hon)
Principal Mediator & Co-Founder
Professional Overview
Eileen Carroll KC (Hon) is one of the UK's most respected and influential commercial mediators, recognised internationally for her role in establishing mediation as a mainstream dispute resolution process. Co-founder of CEDR and awarded Honorary Queen's Counsel for her contribution to civil justice, she has spent more than 25 years mediating some of the world's most complex and high value disputes.
Eileen is regularly appointed in major commercial, financial services, technology, infrastructure, intellectual property, shareholder and public sector disputes, including multi party and multi billion pound matters. Clients consistently praise her strategic insight, exceptional preparation and ability to resolve disputes that others regard as intractable.
Testimonials
Experience & Mediation Approach
High value and complex commercial disputes form the cornerstone of Eileen's mediation practice. She regularly mediates disputes involving banking and financial services, insurance, technology, telecommunications, infrastructure, property, employment, intellectual property, partnerships, joint ventures and shareholder relationships.
Prior to co-founding CEDR, Eileen was a partner in a leading City law firm and worked extensively with multinational businesses and international clients. Over the course of her mediation career she has helped design and lead dispute resolution processes for some of the most significant commercial conflicts in the UK and internationally.
Eileen has extensive experience mediating disputes involving multinational corporations, public bodies, entrepreneurs, celebrities and sovereign states. Her practice includes highly complex multi party disputes, cross border matters and cases involving significant commercial, reputational and political considerations.
Parties appreciate Eileen's proactive, strategic and highly engaging approach. She invests heavily in preparation, develops tailored mediation processes and works tirelessly to help parties find pathways to resolution. Her combination of commercial understanding, mediation expertise and process design skills enables her to unlock settlement opportunities even in the most challenging disputes.
Expertise
- Employment & Workplace
- Commercial & Corporate
- Construction, Property & Planning
- Banking, Finance & Insurances
- Public Sector & Governance
- Culture, Lifestyle & Sport
- Industry, Energy & Environment
- International Trade & Competition
- Healthcare & Personal Matters
- Technology, Media & IP
Languages
- English
Awards
Other Awards
Co-founder of CEDR (Centre for Effective Dispute Resolution)
CEDR-Accredited Mediator since 1990
Member of the CEDR Panel since 1991
New York-based CPR Institute of Dispute Resolution Award for excellence in alternative dispute resolution, 1997
Entrepreneurial Award from European Union of Women 2005
Appointed Queen’s Counsel Honoris Causa (KC Hon) in 2013 by the Ministry of Justice for outstanding contributions to mediation and civil justice
Recognised in Chambers & Partners Guide to the Legal Profession (Band One)
Recognised in The Legal 500 (Tier 1)
Memberships
- CPR Institute Panel of Distinguished Neutrals (New York)
- Singapore International Mediation Centre
- Vienna International Arbitration Centre
- The China International Economic and Trade Arbitration Commission (CIETAC)
- Abu Dhabi (ADGM) Investor State Mediators Panel
- Member of the Advisory panel of the Conflict Analysis Research Centre (CARC) at the University of Kent
- Member of the Council of Distinguished Advisors of the Straus Institute for Dispute Resolution at Pepperdine University, California
- Chair of Mary Parker Follett Group of International Female Mediators
Publications
International Mediation: Breaking Business Deadlock (3rd edition, 2016), co-authored with Dr Karl Mackie CBE.
The Mediator’s Tale: The CEDR Story of Better Conflicts (Bloomsbury, 2021).
Contributor to Butterworth’s Mediators on Mediation.