Fiona Colquhoun
Professional Overview
Fiona Colquhoun is a highly regarded commercial and workplace mediator with extensive experience resolving complex disputes across a wide range of sectors. Ranked by Chambers & Partners and Legal 500, she is particularly experienced in employment and workplace, commercial, partnership and shareholder, clinical negligence, healthcare and public sector disputes.
With a substantial corporate and Board-level background, including senior leadership roles within major UK organisations, Fiona combines strong business understanding with a practical and commercially focused approach. Clients value her ability to quickly understand complex issues, build rapport with parties and guide difficult negotiations towards constructive outcomes.
Testimonials
"Fiona is very effective at engaging with both sides and She constantly provides a forum to discuss and negotiate and manages to defuse or moderate anger without ever being patronising."
Chambers Directory
"Calm and balanced with staying power, energy and well able to deal with the unexpected."
Client Feedback
"Excellent, very impressive. We would happily use Fiona’s services again."
Client Feedback
Experience & Mediation Approach
Commercial and workplace disputes sit at the heart of Fiona's mediation practice. She regularly mediates partnership and shareholder disputes, employment conflicts and workplace grievances, commercial contract disputes, clinical negligence matters and disputes involving trusts, pensions and the public sector. Her work frequently involves longstanding, highly contentious cases where commercial, organisational and interpersonal issues overlap.
Prior to developing her mediation practice, Fiona held senior corporate leadership roles including Group Human Resources Director at ICL plc and Cable & Wireless plc and Personnel Director at Mercury Communications. She has also held executive and non-executive positions within the NHS. This background gives her a strong understanding of business relationships, organisational dynamics, Board-level decision-making and the commercial realities that can influence settlement.
Fiona has extensive experience working with businesses, professional services firms, senior executives, public bodies and charities. She also undertakes a wider range of dispute resolution work including facilitation, independent investigations and reviews, neutral chairing and conflict coaching.
Clients consistently value Fiona's commerciality, sensitivity, patience and ability to deal with difficult personalities and highly emotional disputes. Feedback describes her as “very commercial and professional, but also creative and intuitive”, as well as calm, balanced and able to deal with the unexpected.
Expertise
- Employment & Workplace
- Private Client
- Commercial & Corporate
- Construction, Property & Planning
- Banking, Finance & Insurances
- Public Sector & Governance
- Culture, Lifestyle & Sport
- Equality & Social Justice
- Industry, Energy & Environment
- Healthcare & Personal Matters
- Technology, Media & IP
Specialist CVs
Languages
- English
- Greek (basic)
- French (intermediate)
Awards
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Ranked Band 1 mediator in Chambers Directory since 2020
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Ranked Bank 1 mediator and in Hall of Fame Mediator in Legal 500 since 2018
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Accredited Coach – Henley Business School , Reading University 2006
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CEDR-Accredited commercial Mediator 2003
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Graduate AMP Harvard University USA 1995
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Winner – European Woman of Achievement
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BA Honours History – University of York
Memberships
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Fellow of CMC (Civil Mediation Council)
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FCIPD - Fellow of Chartered Institute of Personnel and Development (retired)
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CEDR Chambers
Publications
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Contributor and author of ‘27 Variations of Mediation’ in the Mediator’s tale by Eileen Carroll KC and Dr Karl Mackie CBE
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Contributor and author of chapter in book Effective Conflict Management a publication for the ICSA – Institute of Chartered Secretaries and Administrators
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Co author in article on ‘Mental Health and Mediation’ in the UK mediation Journal
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Contributor to how to master negotiating challenges in mediation – a publication for Business Negotiators Other CEDR published articles include
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The ‘beginning of the end’ – moving on from difficult disputes
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Managing conflict proactively – a toolkit for organisations in the Organisational Zoo
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Mediation and Employment – Hand in Glove
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Mediation guidelines for employees