Jana Arden
Mediator
Short Introduction
Resolves commercial and leadership conflict where decisions stall, relationships strain, and business performance is at risk. Works with founders, investors, and senior teams to break deadlock and restore direction, particularly in situations linked to partnerships, governance, and leadership transition. Combines experience in luxury and consumer businesses with behavioural psychology insight into decision making. Known for a direct, pragmatic approach that brings structure, accountability, and forward movement in situations where time and outcomes matter.
Testimonials
“Understands both the business and people’s motivations, and negotiates with determination and diplomacy.” – Chairman, Premium Lifestyle Brand
“Communicates with clarity and authority, inspiring alignment and trust among senior stakeholders.” – Vice President, Technology Consulting Firm
“Builds strong relationships across cultures, gaining trust quickly and navigating complex environments with professionalism.” – Executive Leadership, Global Luxury Brand
About Work
Jana M Arden is a commercial and workplace mediator working with founders, investors, and senior leadership in situations where conflict begins to affect performance, decision making, and long term relationships. Her work focuses on disputes linked to contracts, commercial partnerships, governance, and leadership dynamics, often in the context of acquisitions, expansion, and organisational change.
She brings 20 years of experience across luxury and consumer businesses in Europe, the Middle East, and Asia, spanning retail operations, strategy, and commercial development. Her work has involved distribution models, licensing structures, brand partnerships, and the sale and delivery of high value advisory programmes, providing direct insight into the commercial and relational pressures behind decision making. She holds a Master’s degree in Psychology from Harvard University and an MBA from IMD Business School.
She works with situations where positions have hardened, bringing focus to the issues driving the impasse and supporting parties in reaching decisions that hold in practice. Her multicultural background and experience working across Europe, the Middle East, and Asia allow her to navigate different communication styles and expectations with ease. Working in multiple languages, she engages at both commercial and behavioural levels in complex, cross border situations.
She brings 20 years of experience across luxury and consumer businesses in Europe, the Middle East, and Asia, spanning retail operations, strategy, and commercial development. Her work has involved distribution models, licensing structures, brand partnerships, and the sale and delivery of high value advisory programmes, providing direct insight into the commercial and relational pressures behind decision making. She holds a Master’s degree in Psychology from Harvard University and an MBA from IMD Business School.
She works with situations where positions have hardened, bringing focus to the issues driving the impasse and supporting parties in reaching decisions that hold in practice. Her multicultural background and experience working across Europe, the Middle East, and Asia allow her to navigate different communication styles and expectations with ease. Working in multiple languages, she engages at both commercial and behavioural levels in complex, cross border situations.
Expertise
- Employment & Workplace
- Commercial & Corporate
- Banking, Finance & Insurances
- Construction, Property & Planning
- Technology, Media & IP
- Private Client
- International Trade & Competition
- Culture, Lifestyle & Sport
Languages
- English
- German
- French
- Slovak
Memberships
Swiss Chamber of Commercial Mediation