Jana Arden
Mediator
Short Introduction
Jana Arden is a commercial and workplace mediator specialising in commercial contracts, leadership disputes, governance issues, licensing agreements, procurement disputes and executive conflict resolution. With more than 20 years of international experience across Europe, the Middle East, Asia and North America, she helps businesses, family enterprises, investors and leadership teams resolve complex commercial and organisational disputes.
Drawing on senior leadership roles with Ralph Lauren, Accenture and KPMG, Jana combines expertise in organisational psychology, commercial strategy and negotiation. She is particularly experienced in the consumer goods, luxury, hospitality, technology and professional services sectors, helping parties protect value, preserve relationships and achieve commercially sustainable outcomes.
Testimonials
“Understands both the business and people’s motivations, and negotiates with determination and diplomacy.” – Chairman, Premium Lifestyle Brand
“Communicates with clarity and authority, inspiring alignment and trust among senior stakeholders.” – Vice President, Technology Consulting Firm
“Builds strong relationships across cultures, gaining trust quickly and navigating complex environments with professionalism.” – Executive Leadership, Global Luxury Brand
About Work
Commercial and workplace disputes form the core of Jana's mediation practice. She regularly assists businesses, investors and leadership teams in resolving disputes involving commercial contracts, licensing agreements, procurement arrangements, governance issues, shareholder relationships and executive conflicts.
Her international business background includes leading strategic initiatives, acquisitions, brand development and operational transformation for global consumer and luxury brands. This experience gives her a strong understanding of the commercial realities, stakeholder interests and leadership challenges that often sit behind disputes.
Jana's mediation experience includes contract renegotiations, licensing and distribution disputes, pricing and performance conflicts, brand protection matters, family business disagreements and workplace issues involving bullying, harassment and leadership relationships. She is particularly experienced in disputes where commercial objectives and interpersonal dynamics are closely connected.
Parties value Jana's calm, structured and commercially focused style. Combining behavioural insight with practical business expertise, she helps parties navigate difficult conversations, align competing interests and develop solutions that support both commercial performance and long-term working relationships.
Expertise
- Employment & Workplace
- Commercial & Corporate
- Banking, Finance & Insurances
- Construction, Property & Planning
- Technology, Media & IP
- Private Client
- International Trade & Competition
- Culture, Lifestyle & Sport
Languages
- English
- German
- French
- Slovak
Memberships
Swiss Chamber of Commercial Mediation