Shona Crallan

Shona has established a reputation for innovative work in mediation, combining a thoughtful, commercially minded and friendly approach. Recognised for her ability to quickly absorb complex facts, she assists parties in finding creative solutions to their disputes. She has a particular expertise in managing power dynamics and the sensitivities that can arise in conflict. She is recognised as a “highly skilled facilitator” and as having “first class legal knowledge and analytical skills”. Her clients have described her as “sensitive”, “professional” and “a bastion of calm”. Shona has a wide-reaching mediation practice, successfully mediating disputes involving, among other areas, issues of Corporate Governance, Commercial Contracts, Intellectual Property, Human Rights, Property, Healthcare and Workplace and Employment matters. She has mediated multi-party conflicts and those with unrepresented parties, across the private and public sector. She sits on CEDR’s Commercial and Workplace panels as well as their NHS Resolution Clinical Mediation Scheme panel. In addition, Shona has a strong private practice, mediates workplace matters for The University of Edinburgh, as well as Special Educational Needs and Disabilities (SEND) appeals for Prime Resolution. Shona also sits as a foreign mediator for Brazil’s American Chamber of Commerce Arbitration and Mediation Centre (AMCHAM-Brazil) and is on the panel of CCAMI, a Brazilian organisation providing support to refugees through mediation training and services. Before becoming a mediator Shona had a successful legal career in corporate litigation, intellectual property and human rights law. She is a dual qualified lawyer in England & Wales and the USA.