Tracey Fox

Tracey Fox

Non-Executive Director and Mediator

Short Introduction

Creating space for people to move from conflict to resolution with clarity and respect. Supporting individuals and groups to problem-solve together and find solutions that last. It is a privilege to do work that is both aligned with my values and deeply transformative, helping people leave conversations with renewed understanding and possibility.

Testimonials

"Incredible mediator. I was able to reach an agreement I am happy with and now have closure and I give a lot of credit to the way the session was run in allowing this. I would highly recommend mediation as a whole but especially Tracey as a mediator!"

Client Feedback

"Thank you so much. I really appreciate your help, support and guidance. When I speak with you, I feel inspired and I have a smile on my face as I write this email."

Client Feedback

"Just wanted to say a 'massive thank you’ - firstly for listening and understanding me, and for allowing me the space and time to express how difficult the road has been. You have made me feel positive and strong and that does not happen very often to me, I know you know how good you are - but I had to reiterate the positive effect you have had on me personally."

Client Feedback

About Work

I am a transformative, relatable, and compassionate conflict engagement specialist with over 20 years of experience helping people navigate sensitive, complex, and emotionally charged disputes. With a background in psychology, I bring a deep understanding of human behaviour, communication, and the emotional dynamics that often sit beneath conflict. This perspective allows me to recognise what may remain unspoken, and to support individuals in addressing both the practical issues and the relational challenges at stake. Since beginning to practice in 2003, I have had the privilege of working as a neutral across a wide spectrum of cases, from employment, workplace, and commercial or county court disputes to NHS clinical negligence and private healthcare. My mediation practice is grounded in deep listening, fairness, and respect, and I create space where people feel safe to express themselves and move toward solutions that are not only fair but also sustainable. Alongside my mediation work, I am an experienced negotiation coach. I work with professionals and leaders across industries to strengthen their confidence and skill in navigating high-stakes conversations. My approach blends psychological insight with practical tools, enabling clients to manage pressure, stay focused on outcomes, and negotiate with clarity and integrity. What binds all of this together is my belief that conflict, while often difficult, can be a powerful opportunity for change. I am proud to support individuals and groups in moving from friction and distress to renewed understanding, growth, and transformation.

Expertise

  • Employment & Workplace
  • Commercial & Corporate
  • Construction, Property & Planning
  • Banking, Finance & Insurances
  • Public Sector & Governance
  • Culture, Lifestyle & Sport
  • Equality & Social Justice
  • Industry, Energy & Environment
  • Healthcare & Personal Matters
  • Technology, Media & IP

Languages

  • English

Memberships

Publications

  • Fox, Tracey and Mackie CBE, Karl (‘13) Managing Emotional Turbulence – the Psychology of Organizational Conflict, in Effective Conflict Management (ICSA).

  • Fox, T and Balassa, B (November ’15) Why should I be flexible when you are so difficult? in Mastering Negotiation (Bloomsbury).

  • The Association of Coaching - LinkedIn Live - Where mediation and coaching co-exist.