Tracey Fox
Professional Overview
Tracey Fox is a workplace, employment, healthcare and commercial mediator with more than 20 years of experience resolving complex, sensitive and emotionally charged disputes. A CEDR Panel Mediator, Lead Faculty member and conflict management specialist, she works across workplace, commercial, NHS, healthcare, education, financial services and charity sectors.
Drawing on a unique background in clinical psychology, psychodynamic psychotherapy, organisational behaviour and senior corporate leadership, Tracey helps individuals, teams and organisations navigate conflict constructively. She is particularly recognised for her expertise in workplace disputes, discrimination and harassment claims, healthcare complaints, leadership conflicts and complex relationship breakdowns.
Testimonials
"Incredible mediator. I was able to reach an agreement I am happy with and now have closure and I give a lot of credit to the way the session was run in allowing this. I would highly recommend mediation as a whole but especially Tracey as a mediator!"
Client Feedback
"Thank you so much. I really appreciate your help, support and guidance. When I speak with you, I feel inspired and I have a smile on my face as I write this email."
Client Feedback
"Just wanted to say a 'massive thank you’ - firstly for listening and understanding me, and for allowing me the space and time to express how difficult the road has been. You have made me feel positive and strong and that does not happen very often to me, I know you know how good you are - but I had to reiterate the positive effect you have had on me personally."
Client Feedback
Experience & Mediation Approach
Tracey mediates a wide range of workplace, employment, healthcare and commercial disputes. She regularly assists businesses, financial institutions, NHS organisations, educational institutions, charities and private clients in resolving disputes involving workplace relationships, discrimination allegations, leadership conflicts, healthcare complaints and commercial disagreements.
Alongside her mediation practice, Tracey works internationally as a conflict management consultant, leadership coach and facilitator, supporting organisations ranging from trade unions and multinational corporations to UN agencies and healthcare providers. Her background in psychology, rehabilitation and organisational behaviour provides valuable insight into the emotional and behavioural dynamics that often underpin conflict.
Her mediation experience includes executive and board-level disputes, partnership and shareholder conflicts, bullying and harassment allegations, discrimination claims, NHS and private healthcare complaints, university disputes, charity governance matters, commercial contracts and complex workplace relationship breakdowns. She is particularly experienced in disputes involving trust, communication failures, emotional distress and organisational change.
Clients value Tracey's compassionate, insightful and highly engaging style. She creates psychologically safe environments where difficult conversations can take place productively, helping parties rebuild understanding, restore communication and develop practical solutions that support long-term resolution.
Expertise
- Employment & Workplace
- Commercial & Corporate
- Construction, Property & Planning
- Banking, Finance & Insurances
- Public Sector & Governance
- Culture, Lifestyle & Sport
- Equality & Social Justice
- Industry, Energy & Environment
- Healthcare & Personal Matters
- Technology, Media & IP
Languages
- English
Memberships
-
The Civil Mediation Council https://civilmediation.org
-
The British Association of Counsellors and Psychotherapists https://www.bacp.co.uk
-
The British Psychological Society https://www.bps.org.uk
Publications
-
Fox, Tracey and Mackie CBE, Karl (‘13) Managing Emotional Turbulence – the Psychology of Organizational Conflict, in Effective Conflict Management (ICSA).
-
Fox, T and Balassa, B (November ’15) Why should I be flexible when you are so difficult? in Mastering Negotiation (Bloomsbury).
-
The Association of Coaching - LinkedIn Live - Where mediation and coaching co-exist.