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CEDR-Accredited Employment & Workplace Mediator Skills Training

This modular training is led by some of the most experienced mediation trainers in the world. It gives you the skills to effectively mediate all kinds of workplace and employment-related disputes.

3 days

GBP £1,550

Why train with CEDR?

Our Mediator Skills Training is about more than just becoming a mediator. It gives you a skillset to make a difference in everything you do – professionally and personally. As the most experienced body of mediation trainers in the world, CEDR trainers are mediation practitioners and experts in adult learning, ensuring an interactive and engaging course throughout.

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Mediator Skills Training for your Team

CEDR regularly delivers Mediator Skills Training programmes in-house, for teams across a wide range of industries. The benefits include:

  • Developing a common and enhanced interpersonal skill set amongst your team(s)
  • Enhancing collaboration with internal and external stakeholders
  • Learning a trusted and flexible process for managing disputes
  • Tailoring the training to the specific challenges you face
  • Improving team cohesion through challenging and stimulating training
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Key skills you will learn

  • Settle employment and workplace disputes effectively – in days rather than months, saving vital management time.
  • Add value to employment and workplace disputes by finding workable solutions to problems.
  • Manage the mediation process and facilitate advanced negotiation.
  • Advise others on the features and uses of other effective dispute resolution techniques.

Course curriculum

Pre Course

Before you start the course, prepare by reading the CEDR handbook and useful resources on the CEDR Virtual Campus.

Teaching & Practice Day

Focus on developing knowledge of mediation theory and process, as well as practising the key skills for an employment and workplace mediator.

Teaching & Practice Day

Focus on developing knowledge of mediation theory and process, as well as practising the key skills for an employment and workplace mediator.

Teaching & Practice Day

Focus on developing knowledge of mediation theory and process, as well as practising the key skills for an employment and workplace mediator.

5 Key Skills You Will Learn

Important information

Our training programme is highly interactive and practitioner-oriented, participants are asked to role play and to partake in a variety of exercises to ensure the most effective knowledge transfer. Accordingly, a good or better command of business English (a minimum of B2 as outlined by the Common European Framework of Reference for languages) is essential.

After training

Our mediation course is just the beginning of the journey. Once you get accredited, you belong to an international community of mediators and have access to our online platform to keep learning and growing.

1:1 Coaching: CEDR’s Conflict coaching is a one-to-one intervention to help you negotiate a specific challenge or problem.

MyCEDR: Join our platform to enjoy exclusive masterclasses, mediation observerships, discounts and priority booking for all events.

Your Mediation Profile: We can help you establish yourself in the mediation market with guidance and training on marketing yourself as a mediator.

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