CEDR-Accredited Mediator Skills Training

CEDR Mediator Skills Training is a five-day programme covering the skills you need to mediate commercial disputes effectively. The course includes an assessment for CEDR Accreditation, internationally recognised as the standard of excellence for mediators.

CEDR-Accredited Mediator Skills Training

CEDR Mediator Skills Training is a five-day programme covering the skills you need to mediate commercial disputes effectively.

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Practical approach reflecting latest thinking

Our Mediator Skills Training is about more than just becoming a mediator. It gives you a skillset to make a difference in everything you do - professionally and personally. As the most experienced body of mediation trainers in the world, CEDR trainers are mediation practitioners and experts in adult learning, ensuring an interactive and engaging course throughout.

Practical approach reflecting latest thinking

As the most experienced body of mediation trainers in the world, CEDR trainers are mediation practitioners and experts in adult learning, ensuring an interactive and engaging course throughout.

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Mediators Accredited
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Countries
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Mediations Solved

Our Course Curriculum

Pre-course

Mediation Handbook and Simulator

Before you start the course, prepare by reading the CEDR handbook and practise mediating using CEDR's unique online Mediation Simulator.

Day 1

Teaching & Practice Day

We start with theory, process, and key skills in the early phases of mediation. Sessions include: phases of mediation, preparation, mediator opening, what and how to explore, active listening skills, and managing emotions.

Day 2

Teaching & Practice Day

This covers theory, process, and key skills in the later phases of mediation; bargaining and concluding. Sessions include: managing offers, negotiation skills, dealing with deadlock, reality testing, and ethics.

Day 3

Coaching & Practice Day

We mediate a case throughout the day in groups. Each participant receives extensive coaching, plus 1-2-1 feedback.

Day 4

1st Assessment Day

Practical assessment, with every participant mediating once and with more 1-2-1 feedback. Cases focus on the earlier phases of mediation.

Day 5

2nd Assessment Day

Practical assessment, with every participant, again mediating once and further 1-2-1 feedback. We look at three cases, focusing on the middle and later phases of mediation.

Pre-course

Mediation Handbook and Simulator

Before you start the course, prepare by reading the CEDR handbook and practise mediating using CEDR's unique online Mediation Simulator.

Day 1

Teaching & Practice Day

We start with theory, process, and key skills in the early phases of mediation. Sessions include: phases of mediation, preparation, mediator opening, what and how to explore, active listening skills, and managing emotions.

Day 2

Teaching & Practice Day

This covers theory, process, and key skills in the later phases of mediation; bargaining and concluding. Sessions include: managing offers, negotiation skills, dealing with deadlock, reality testing, and ethics.

Day 3

Coaching & Practice Day

We mediate a case throughout the day in groups. Each participant receives extensive coaching, plus 1-2-1 feedback.

Day 4

1st Assessment Day

Practical assessment, with every participant mediating once and with more 1-2-1 feedback. Cases focus on the earlier phases of mediation.

Day 5

2nd Assessment Day

Practical assessment, with every participant, again mediating once and further 1-2-1 feedback. We look at three cases, focusing on the middle and later phases of mediation.

Dates and Prices

The course exceeded my expectations. I could not imagine that it would be so rich, informative, intellectual and really difficult. I had to put aside all my knowledge and skills about negotiation and communication and start anew with a clean slate.


Tatyana Zharkova

Yandex

Everyone should have exposure to the skills and knowledge CEDR can bring to all industry sectors. This course alone will help in all aspects of negotiating with any stakeholder or partner and in preventing conflicts before they become a major issue.


Bob Harrison

Services Director, Cognus Limited

I've been on £50k+ of courses in past three years. This is best organised, explained, throught through course of all of these. No doubt it aids the experience and most importantly the impact/retention of learning. Quality all round.

Ben DeSanges

Commercial Director, Wates Group

"As you might imagine, I am extremely happy with these results, and I will take every learning opportunity from the detailed Assessments for which I am very grateful to the faculty members for being so diligent and helpful with their advice.

This was the best managed and most interesting course that I have completed since I changed professions from Engineering to Law and I am looking forward very much to building on the learning I received from this course through membership of MYCEDR in the years ahead."

Peter Dennehy

Barrister-at-Law & Chartered Engineer. Practicing law at the Irish Bar.
IMI Logo MST

This course is an IMI-Certified Mediator Training Program (CMTP).

CMC Logo MST

CEDR is registered and fulfils the Civil Mediation Council set standards

After the Training - MyCEDR and Coaching

Our mediation course is just the beginning of the journey. Once you get accredited, you belong to an international community of mediators and have access to our online platform to keep learning and growing.

After the Training - MyCEDR and Coaching

MyCEDR

Join our platform to enjoy exclusive masterclasses, mediation observerships, discounts and priority booking for all events.

Coaching
1:1 Coaching

CEDR's Conflict coaching is a one-to-one intervention to help you negotiate a specific challenge or problem.

Mycedr
MyCEDR

Join our platform to enjoy exclusive masterclasses, mediation observerships, discounts and priority booking for all events.

Events
Your Mediation Profile

We can help you establish yourself in the mediation market with guidance and training on marketing yourself as a mediator.

FAQs

It's easy to take part, as we hold regular programs throughout the world during the year, including in London, Dublin, and Hong Kong. We are also able to offer in-house training.

 

  • Settle disputes effectively - in days rather than months, saving vital management time.
  • Add value to commercial disputes - by finding commercial solutions to commercial problems.
  • Manage the mediation process and facilitate advanced negotiation.
  • Advise others on the features and uses of other effective dispute resolution techniques.
  • Anyone responsible for resolving commercial disputes
  • Managers and executives in commercial, public, and voluntary sectors
  • Lawyers, accountants, and professional advisers
  • HR managers, trainers, union representatives, and policy advisors
  • Complaints handlers and customer services representatives
  • Healthcare and education professionals
  • Service providers wanting to develop dispute resolution systems

Register your interest

We will keep you posted with exclusive content about the Mediation Skills Training. Upcoming dates, events, blogs and more.

Register your interest

We will keep you posted with exclusive content about the Mediation Skills Training. Upcoming dates, events, blogs and more.

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