CEDR-Accredited Mediator Skills Training

CEDR's Mediator Skills Training is a five-day programme covering the skills you need to mediate commercial disputes effectively. The course includes an assessment for CEDR Accreditation, internationally recognised as the standard of excellence for mediators.

CEDR-Accredited Mediator Skills Training

CEDR Mediator Skills Training is a five-day programme covering the skills you need to mediate commercial disputes effectively.

Woman presenting

Practical approach reflecting latest thinking

Our Mediator Skills Training is about more than just becoming a mediator. It gives you a skillset to make a difference in everything you do - professionally and personally. As the most experienced body of mediation trainers in the world, CEDR trainers are mediation practitioners and experts in adult learning, ensuring an interactive and engaging course throughout.

Interested in this training for your team or organisation? Speak to us about in-house training here.

Practical approach reflecting latest thinking

As the most experienced body of mediation trainers in the world, CEDR trainers are mediation practitioners and experts in adult learning, ensuring an interactive and engaging course throughout.

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Mediators Accredited
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Countries
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Mediations Solved

Our Course Curriculum

Pre-course

Mediation Handbook and Simulator

Before you start the course, prepare by reading the CEDR handbook and practise mediating using CEDR's unique online Mediation Simulator.

Day 1

Teaching & Practice Day

We start with theory, process, and key skills in the early phases of mediation. Sessions include: phases of mediation, preparation, mediator opening, what and how to explore, active listening skills, and managing emotions.

Day 2

Teaching & Practice Day

This covers theory, process, and key skills in the later phases of mediation; bargaining and concluding. Sessions include: managing offers, negotiation skills, dealing with deadlock, reality testing, and ethics.

Day 3

Coaching & Practice Day

We mediate a case throughout the day in groups. Each participant receives extensive coaching, plus 1-2-1 feedback.

Day 4

1st Assessment Day

Practical assessment, with every participant mediating once and with more 1-2-1 feedback. Cases focus on the earlier phases of mediation.

Day 5

2nd Assessment Day

Practical assessment, with every participant, again mediating once and further 1-2-1 feedback. We look at three cases, focusing on the middle and later phases of mediation.

Pre-course

Mediation Handbook and Simulator

Before you start the course, prepare by reading the CEDR handbook and practise mediating using CEDR's unique online Mediation Simulator.

Day 1

Teaching & Practice Day

We start with theory, process, and key skills in the early phases of mediation. Sessions include: phases of mediation, preparation, mediator opening, what and how to explore, active listening skills, and managing emotions.

Day 2

Teaching & Practice Day

This covers theory, process, and key skills in the later phases of mediation; bargaining and concluding. Sessions include: managing offers, negotiation skills, dealing with deadlock, reality testing, and ethics.

Day 3

Coaching & Practice Day

We mediate a case throughout the day in groups. Each participant receives extensive coaching, plus 1-2-1 feedback.

Day 4

1st Assessment Day

Practical assessment, with every participant mediating once and with more 1-2-1 feedback. Cases focus on the earlier phases of mediation.

Day 5

2nd Assessment Day

Practical assessment, with every participant, again mediating once and further 1-2-1 feedback. We look at three cases, focusing on the middle and later phases of mediation.

Dates and Prices

If you cannot find a suitable date please email us at training@cedr.com to send an enquiry.

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05
Jun

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CEDR-Accredited Mediator Skills Training | London | 5 – 11 June 2024

13
Jun

CEDR-Accredited Mediator Skills Training | Abu Dhabi | 13th – 18th June 2024

08
Jul

CEDR-Accredited Mediator Skills Training | Dublin | 08 – 13 July 2024

31
Jul
Virtual Event

CEDR-Accredited Mediator Skills Training | Virtual | 31 July – 07 August 2024

14
Aug

Sold out

CEDR-Accredited Mediator Skills Training | London | 14 – 20 August 2024

16
Sep

CEDR-Accredited Mediator Skills Training | Dublin | 16 – 21 September 2024

02
Oct

CEDR-Accredited Mediator Skills Training | London | 2 – 8 October 2024

22
Oct

CEDR-Accredited Mediator Skills Training | Paris | 22 – 24 Oct, & 26 – 28 Nov 2024

11
Nov

CEDR-Accredited Mediator Skills Training | Dublin | 11 – 16 November 2024

04
Dec

CEDR-Accredited Mediator Skills Training | London | 04 – 10 December 2024

The course exceeded my expectations. I could not imagine that it would be so rich, informative, intellectual and really difficult. I had to put aside all my knowledge and skills about negotiation and communication and start anew with a clean slate.


Tatyana Zharkova

Yandex

Everyone should have exposure to the skills and knowledge CEDR can bring to all industry sectors. This course alone will help in all aspects of negotiating with any stakeholder or partner and in preventing conflicts before they become a major issue.


Bob Harrison

Services Director, Cognus Limited

I've been on £50k+ of courses in past three years. This is best organised, explained, throught through course of all of these. No doubt it aids the experience and most importantly the impact/retention of learning. Quality all round.

Ben DeSanges

Commercial Director, Wates Group

"As you might imagine, I am extremely happy with these results, and I will take every learning opportunity from the detailed Assessments for which I am very grateful to the faculty members for being so diligent and helpful with their advice.

This was the best managed and most interesting course that I have completed since I changed professions from Engineering to Law and I am looking forward very much to building on the learning I received from this course through membership of MYCEDR in the years ahead."

Peter Dennehy

Barrister-at-Law & Chartered Engineer. Practicing law at the Irish Bar.

I did not really know what I was getting myself into when signing up for the CEDR Mediator Skills Training earlier this year ... As of yesterday I am a CEDR-Accredited Mediator! It was a great and intense course, highly recommend it to anybody. It will make you a better person, no less than that.

Anna Masser

Partner, Allen & Overy, Head of Arbitration, Germany

The CEDR Mediator Skills Training was delivered virtually with great expertise and attention to detail, both in relation to the technology and the course content. There was humour and chat as well as very effective learning and I believe the skills we acquired in virtual interaction will be very useful for the future. I have developed mediation and communication skills that I hope to augment going forward and which will be helpful in all areas of working life.

Jane Lodge

Director, TVA

While the convenience of attending a virtual CEDR training course appealed to me, I presumed it would not be as personable or as enjoyable as attending a physical course. I was wrong. The training was seamless, so well-coordinated and very well resourced in terms of support personnel and trainers from CEDR. I was surprised at how we were able to connect and bond so well during the course. I gained a great insight into the mediation process and the communications skills required. It was a truly worthwhile experience.

Cathy Smith BL

Barrister, Commercial and Employment

The virtual training was very effective at teaching the skills required to be a good mediator and the virtual practise sessions helped us hone those skills and put them into practice. Thanks to the trainers, I am confident that I can be a good listener, process manager and mediator - both in a virtual and a live setting.

Richard Johnson-Brown

Partner, Keystone Law

Not only did the course give me a full understanding of all the elements of the mediation process, but it really helped me to hone and improve my listening and coaching skills. Furthermore, it helped with my negotiation ability both as a mediator and in collective bargaining. I was hugely impressed by CEDR's ability to create a virtual environment that easily supported my learning.

Euan Graham

Principal Consultant, EG Advisory LTD

The Virtual Mediator Skills Training was extremely thorough, stimulating and enjoyable. It was especially good at training the use of a particular set of skills with opportunities for practice and feedback. The use of video technology to deliver the course online was seamless and made the training feel very personal.

Barrister, QC

The Mediator Skills Training Course helped highlight my strengths and weaknesses which will enable me to develop as a General Counsel and as a mediator. It also provides invaluable learnings for anyone wanting to enter the mediation arena or improve their conflict management and communication skills.

Kyle Wright

General Counsel, FMCG

It was by far the best course I’ve attended. I couldn’t have succeeded without the incredible collegiate nature of the CEDR faculty and my fellow participants. I have to be honest, it was a tough week but their infectious energy saw me through. Last but not least, thanks to those that helped me with my due diligence and recommended the course. Your time was much appreciated. I’m looking forward to applying and developing the skills learnt in my next role.

Hannah N J Perry

Business Transformation - Leadership Transition, Corporate/Business Development and Organisational Design
IMI logo

This course is an IMI-Certified Mediator Training Program (CMTP).

CMC Logo MST

CEDR is registered and fulfils the Civil Mediation Council set standards

After the Training - MyCEDR and Coaching

Our mediation course is just the beginning of the journey. Once you get accredited, you belong to an international community of mediators and have access to our online platform to keep learning and growing.

After the Training - MyCEDR and Coaching

MyCEDR

Join our platform to enjoy exclusive masterclasses, mediation observerships, discounts and priority booking for all events.

Coaching
1:1 Coaching

CEDR's Conflict coaching is a one-to-one intervention to help you negotiate a specific challenge or problem.

Mycedr
MyCEDR

Join our platform to enjoy exclusive masterclasses, mediation observerships, discounts and priority booking for all events.

Events
Your Mediation Profile

We can help you establish yourself in the mediation market with guidance and training on marketing yourself as a mediator.

FAQs

Yes, we are able to offer in-house training. Please get in touch with our training team below.

 

  • Settle disputes effectively - in days rather than months, saving vital management time.
  • Add value to commercial disputes - by finding commercial solutions to commercial problems.
  • Manage the mediation process and facilitate advanced negotiation.
  • Advise others on the features and uses of other effective dispute resolution techniques.
  • Anyone responsible for resolving commercial disputes
  • Managers and executives in commercial, public, and voluntary sectors
  • Lawyers, accountants, and professional advisers
  • HR managers, trainers, union representatives, and policy advisors
  • Complaints handlers and customer services representatives
  • Healthcare and education professionals
  • Service providers wanting to develop dispute resolution systems

Register your interest

We will keep you posted with exclusive content about the Mediation Skills Training. Upcoming dates, events, blogs and more.

Register your interest

We will keep you posted with exclusive content about the Mediation Skills Training. Upcoming dates, events, blogs and more.

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