27 May 2021
The objective of this half-day course is to reflect on and understand online mediation.
Mediation has, for many professionals, a very physical aspect: Building rapport, managing emotions, managing physical energy and mental focus, setting up rooms, etc. It is therefore fundamental for mediators to consider all the aspects of the mediation that will be transformed when working online.
Our faculty will work with the group through each phase of the mediation model, and look at the impact of these online tools on the skills, as well as on the management of the process, the relationships and the content. This training will be structured around practice exchange and facilitated group reflection.
Prior to the course, you will be sent out instructions on how to use the technology. This is based on the experience of our mediators and will explain how to effectively use online communication to carry out a mediation. This will include: organising the mediation, setting up the “mediation room” and breakout rooms, signing documents online, ensuring confidentiality, etc.
Place numbers are limited on each course, but we will be running this programme at different dates and times throughout 2021 so if you cannot attend on this occasion, please register your interest by emailing [email protected].
The combination of training and preparatory reading carry a total of 4 hours of Continuing Professional Development points