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CEDR
  • Consumer Disputes
        • Consumer Disputes

          Independent alternative dispute resolution for consumers when they experience problems with companies. CEDR works in most sectors including flights (aviation), telecommunication (CISAS) and surveying (RICS).

        • Submit a ComplaintDo you have an unresolved dispute with a company and wish to submit a complaint?
        • Read our FAQsFrequently asked questions about alternative dispute resolution.
        • ResourcesFree alternative dispute resolution process guides and policy documents.
        • Are you a business?

          We provide fast, and cost effective solutions for business-to-consumer
          disputes for businesses, central and local government, and trade bodies
          who have registered for our services.

          Find out more

        • View Consumer Disputes
        • Get in touch
  • Mediation
        • Mediation

          CEDR specialises in the resolution of disputes and deadlocked negotiations
          across different sectors including employment and workplace, banking and finance, construction and engineering and clinical negligence.

        • Book a MediationCEDR is able to deal with all your mediation requirements.
        • Mediator PanelChoose from a wide range of trained mediators experienced in commercial conflict management and dispute resolution.
        • +44 (0)20 7536 6060Speak to one of our experts.
        • Mediation SchemesView a wide range of different sector and dispute types.
        • Fixed Fee ServicesAccess high quality and cost effective mediation services for a fixed price.
        • Trusts, Wills & Probate MediationExpert mediators to help you effectively solve your trusts, wills, and probate disputes.
        • Workplace MediationExpert mediators to help you effectively solve your workplace dispute.
        • Resources for Clients & MediatorsFree alternative dispute resolution resources and model contract clauses.
        • Mediation taking place
        • CEDR Knowledge Base

          CEDR’s Knowledge Base will provide you with resources and answers to your questions.

          Visit Knowledge Base

           

        • View Mediation
        • Book a Mediation
        • +44 (0)20 7536 6060
  • Commercial ADR
        • Commercial ADR

          CEDR offers a wide range of other alternative dispute resolution processes.

        • AdjudicationAdjudication services for disputes that require a binding written decision from a qualified neutral.
        • ArbitrationArbitration service where an independent third party from CEDR’s panel is appointed to decide the outcome of a dispute.
        • Early Neutral Evaluation (ENE)CEDR provides a preliminary assessment that can help parties avoid litigation.
        • Expert Determination (ED)CEDR provides an independent expert to make a binding decision on technical issues within a dispute.
        • View Commercial ADR
        • Make an enquiry
  • Training & Consulting
        • Training & Consulting

          CEDR is a leading provider of conflict, negotiation and mediation training. All are led by expert practitioners and can be tailored to sectors and individual clients.

        • CEDR-Accredited Mediator Skills Training ProgrammeRecognised internationally as the leading five day programme teaching the skills you need to mediate commercial disputes effectively.
        • Employment & Workplace Mediator Skills TrainingLearn to effectively mediate workplace and employment related disputes.
        • NegotiationNegotiation training and 1:1 coaching with some of the best experts in the world.
        • ConflictPractical advice, tested solutions and effective training on how to lower the cost of conflict in your organisation.
        • International Accreditation ProgrammeAdvanced mediator skills training to enhance your international practice and to achieve CEDR-Accredited status.
        • Training Calendar & Events

          Book your mediator skills training, masterclasses and continued
          professional development sessions.

          Book now

        • View Training & Consulting
        • Make an enquiry
        • Register your interest in CEDR's Mediator Skills Training
  • Foundation
        • CEDR Foundation

          At the heart of CEDR’s work is the CEDR Foundation, a non-profit organisation dedicated to providing alternative dispute resolution projects, research and social awareness benefits for the world.

        • Current ProjectsDiscover our innovative projects and research into alternative dispute resolution.
        • CEDR Mediation AuditThe industry-leading audit of the civil and commercial mediation market in the UK.
        • Previous Projects & ResearchExplore the several research and projects CEDR has conducted over the .years
        • CEDR Model DocumentsFree to use ADR model documents, procedures and clauses for contracts.
        • Featured projects

          • National Student Negotiation Competition

            Read more

          • Future Leaders

            Read more

        • View Foundation
        • Make an enquiry
        • About the Foundation
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