Assets for Life
Independent Adjudication Scheme for
Customers (Assets for Life)
The Independent Adjudication Schemes provides an informal and independent way of adjudicating disputes between Assets for Life and their customers.
Cost
£0
Duration
Up to 90 days
What is this scheme?
The scheme is the final stage of the dispute resolution process and applies to claims by customers for compensation or any other remedy available under the Scheme Rules.
The steps you must take before submitting a complaint
1
Contact Assets for Life
Contact Assets for Life directly to raise your complaint.
2
Get in touch with CEDR
If Assets for Life is unable to resolve your complaint to your satisfaction you can escalate your complaint to CEDR.
3
Independent adjudication
CEDR will review the matter and will issue an independent adjudication, that is binding on the company, if accepted by you.
Meet the Team
See our experienced team >
Make a complaint
Complete our online application form >
Are you a business?
CEDR can provide dispute resolution services for businesses in most sectors.
- Fast, and cost effective solutions
- Provided at a sustainable cost