Assets for Life

Independent Adjudication Scheme for
Customers (Assets for Life)

The Independent Adjudication Schemes provides an informal and independent way of adjudicating disputes between Assets for Life and their customers.




Up to 90 days

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What is this scheme?

The scheme is the final stage of the dispute resolution process and applies to claims by customers for compensation or any other remedy available under the Scheme Rules.

The steps you must take before submitting a complaint

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Contact Assets for Life

Contact Assets for Life directly to raise your complaint.
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Get in touch with CEDR

If Assets for Life is unable to resolve your complaint to your satisfaction you can escalate your complaint to CEDR.
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Independent adjudication

CEDR will review the matter and will issue an independent adjudication, that is binding on the company, if accepted by you.
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Are you a business?

CEDR can provide dispute resolution services for businesses in most sectors.

  • Fast, and cost effective solutions
  • Provided at a sustainable cost
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