Consumer Code for New Homes
We provide independent adjudication for disputes relating to the Consumer Code for New Homes.
Cost
£0
Duration
Up to 90 days
![Homes Header](https://cedr.com/wp-content/uploads/2023/07/Homes-header.png)
![New build](https://cedr.com/wp-content/uploads/2022/05/Homes-web.jpeg)
What we can do
This Scheme uses Adjudication. Adjudication is a process by which an adjudicator, who is legally qualified or with a specialism relevant to the dispute, weighs up the documents and evidence provided by the customer and the company in order to reach a decision. The adjudicator will take into account the law relevant to the subject matter of the dispute at hand. The adjudicator’s decision is binding upon both parties* if the customer chooses to accept it. If the customer chooses not to accept the decision, it will have no binding effect on either party.
- If you want to know more about how we can help you with your Consumer Code for New Homes complaint, please visit our Help & Guides.
The steps you must take before submitting a complaint
![speech bubble icon](https://cedr.com/wp-content/uploads/2023/04/Path-5001.png)
Contact the company
![clipboard icon](https://cedr.com/wp-content/uploads/2023/04/Path-5000.png)
Get in touch with CEDR
![tick and cross icon](https://cedr.com/wp-content/uploads/2023/04/Group-4979.png)
Accept or reject the final decision
![](https://cedr.com/wp-content/uploads/2023/04/CEDR-Day2-24587.png)
Meet the Team
See our experienced team >![](https://cedr.com/wp-content/uploads/2023/07/Architect-or-engineer-on-construction-site-looking-at-blueprints-of-building-house-scaled.jpg)
Companies Covered
You will be directed to the CCNH website >![Woman smiling](https://cedr.com/wp-content/uploads/2023/04/CEDR-Day2-24533.png)
Are you a business?
CEDR can provide dispute resolution services for businesses in most sectors.
- Fast, and cost effective solutions
- Provided at a sustainable cost
![Chartered Training Standards Institute](https://cedr.com/wp-content/uploads/2023/06/ctsi-logo-2.jpg)
CEDR is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Compentent Authorities and Information) Regulations 2015.