Independent alternative dispute resolution for consumers when they experience problems with companies. CEDR works in most sectors including flights (aviation), telecommunication (CISAS) and water & sewerage (WATRS).
We provide fast, and cost effective solutions for business-to-consumer disputes for businesses, central and local government, and trade bodies who have registered for our services.
CEDRspecialises in the resolution of disputes and deadlocked negotiations across different sectors including employment and workplace, banking and finance, construction and engineering and clinical negligence.
CEDR is a leading provider of conflict, negotiation and mediation training. All are led by expert practitioners and can be tailored to sectors and individual clients.
At the heart of CEDR’s work is the CEDR Foundation, a non-profit organisation dedicated to providing alternative dispute resolution projects, research and social awareness benefits for the world.
Client Feedback: “Very calm, maintained composure when things got tough, yet maintained control of the situation and people.” “I just want to say thank you for your wonderful efforts yesterday. XXXX reported back this morning, and showed me the Statement you’d drawn up, and I am absolutely thrilled that you managed to make such headway. … Continued
Client Feedback: “Very astute as to the main issues and made really valuable contributions.” Overview A CMC Fellow, Joanna has worked in the ADR field for over 20 years. She has extensive experience in both face to face – one day and time limited – and telephone and virtual mediations involving both unrepresented and fully … Continued