We provide independent conciliation for members of the National Custom & Self Build Association (NaCSBA) and their customers.

Conciliation is a private and structured form of negotiation assisted by a trained CEDR Accredited mediator. If a settlement is reached the mediator can draw up an agreement that can then become a legally binding contract if signed by both parties.

This process is conducted by several means of communication including telephone, Skype or by email.

 

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