Independent alternative dispute resolution for consumers when they experience problems with companies. CEDR works in most sectors including flights (aviation), telecommunication (CISAS) and water & sewerage (WATRS).
We provide fast, and cost effective solutions for business-to-consumer
disputes for businesses, central and local government, and trade bodies
who have registered for our services.
CEDR specialises in the resolution of disputes and deadlocked negotiations
across different sectors including employment and workplace, banking and finance, construction and engineering and clinical negligence.
CEDR’s panel has over 100 mediators across the UK and Europe.
CEDR offers a wide range of other alternative dispute resolution processes.
CEDR is a leading provider of conflict, negotiation and mediation training. All are led by expert practitioners and can be tailored to sectors and individual clients.
Book your mediator skills training, masterclasses and continued
professional development sessions.
At the heart of CEDR’s work is the CEDR Foundation, a non-profit organisation dedicated to providing alternative dispute resolution projects, research and social awareness benefits for the world.
* If you are a Consumer wanting to make a complaint about a product or service please go here
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