Felicity Steadman
Mediator
Professional Overview
Felicity Steadman is one of the UK's most experienced workplace and employment mediators, with more than 35 years' experience resolving disputes across employment, workplace, discrimination and commercial matters. Head of the CEDR Mediator Training Faculty and a Fellow of the Civil Mediation Council, she has mediated hundreds of disputes in the UK and internationally.
Drawing on a background in industrial relations, employment law and conflict management, Felicity is recognised for her expertise in workplace conflict, Equality Act disputes, executive and leadership conflicts, organisational change and complex employment matters. Clients appreciate her warm, engaging and highly effective approach to resolving challenging disputes.
Testimonials
Experience & Mediation Approach
Workplace and employment disputes form the foundation of Felicity's mediation practice. She regularly mediates disputes involving workplace relationships, discrimination and Equality Act claims, grievances, executive conflicts, organisational change and commercial disagreements.
Before becoming a full time mediator, Felicity worked in industrial relations, labour law and dispute resolution in South Africa and the UK. She has spent more than three decades helping organisations, employees, trade unions and senior leaders resolve conflict and improve workplace relationships.
Her mediation experience includes employment tribunal disputes, discrimination claims, partnership conflicts, team disputes, leadership challenges and commercial contract matters. She is particularly experienced in disputes involving strong emotions, complex relationships and sensitive workplace dynamics.
Clients value Felicity's calm, engaging and solution focused style. She is skilled at helping parties move beyond positions, explore underlying interests and identify practical solutions that support both immediate resolution and long term working relationships.
Expertise
- Employment & Workplace
- Commercial & Corporate
- Construction, Property & Planning
- Public Sector & Governance
- Culture, Lifestyle & Sport
- Equality & Social Justice
Languages
- English
- Aafrikaans
Awards
Awards:
Winner of Workplace Mediator of the Year at the National Mediation Awards- 2024
Joint winner of CEDR ADR Trainer Award 2012
American Association of University Women Scholarship - 1990
British Council Scholarship - 1984
Top student in degree and certificate courses
Accreditations:
CEDR-Accredited - 2003
ILM Qualified Workplace Mediator - 2015
Commission for Conciliation, Mediation and Arbitration (CCMA) South Africa - 1996
ACAS UK - 1991
Independent Mediation Service of South Africa (IMSSA) - 1988
Memberships
- CMC Fellow
- IMI Certified
Publications
CEDR How to Master Negotiation - Contributor 2015
Commercial Mediation: A User’s Guide - Co-author, 2012 and 2016
ILO Handbook on Alternative Labour Dispute Resolution - Author 2007
Workplace Forums in SA: A Critical Analysis Industrial Law Journal - Author, 2004
Labour Dispute Resolution - Co-author, 1997 and 2008