Conflict Management | 28 mins

Organisational Conflict – Employment & Workplace Mediation


Gillian Caroe, CEDR Mediator & Trainer

Ben Thomson, CEDR Content Strategist


Ben Thomson, Content Strategist

In this Better Conflicts Podcast series, CEDR Mediator and Trainer, Gillian Caroe explores how organisations can better handle conflict within the workplace.

In Part 1 we explore Employment & Workplace Mediation which involves an external neutral coming into the organisation and in Part 2 we look at how employees can be upskilled to better handle conflict themselves.

Gillian Caroe has been a practising mediator since 2004. Throughout her mediation career, she has been involved in hundreds of successful interventions and has mediated disputes across a wide range of sectors, both public and private. She is also on CEDR’s Faculty as a Lead Trainer delivering the flagship MST training course as well as other bespoke conflict training in a number of countries.

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