How we help you

The course exceeded my expectations. I could not imagine that it would be so rich, informative, intellectual and really difficult. I had to put aside all my knowledge and skills about negotiation and communication and start anew with a clean slate. Tatyana Zharkova , Yandex

The best part of the course was the role play opportunity - this was invaluable. I liked the way that we all got to experience a mediation process from different angles. Both trainers made it safe enough to learn and practice - in fact they absolutely encouraged it! Karina Christiansen

This was singularly the best course I have ever attended. I came away feeling energised and capable of implementing what was covered, and it made me look at my work on workplace harassment in a new way. Gillian McLaughlin , European Union Organisation

The CEDR Workplace and Employment Mediator Skills course is a must for human resource management professionals. It has been some of the most high quality professional development I have undertaken in my 20+ years as an HR professional. The content is exceptional, and it provides practical skills for HR professionals to apply in their workplaces. Carolyn Moore , Global HR Lead, Arcadis

Everyone should have exposure to the skills and knowledge CEDR can bring to all industry sectors. This course alone will help in all aspects of negotiating with any stakeholder or partner and in preventing conflicts before they become a major issue. Bob Harrison , Services Director, Cognus Limited

I've been on £50k+ of courses in past three years. This is best organised, explained, throught through course of all of these. No doubt it aids the experience and most importantly the impact/retention of learning. Quality all round. Ben DeSanges , Commercial Director, Wates Group