Officials

ADR officials are appointed following a competitive application process and a rigorous scheme of training and mentoring. ADR officials are appointed for an indefinite and ongoing duration.

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  • Michael Bartlet

    Adjudicator, Conciliator

    Expertise: Adjudication; Conciliation; Mediation Qualifications: PGDL City University 1991, Called to the Bar (Middle Temple) 1992, LLM UCL 2004 Memberships: Civil Mediation Council

  • Stephanie Bown

    Medico-Legal Adviser, Mediator & Conciliator

    Client Feedback: “Stephanie is an excellent facilitator who pitched content extremely well and kept control.”   Overview Stephanie Bown practiced as a doctor in the NHS for eleven years before completing a law degree and joining the Medical Protection Society (MPS) working in the field of professional indemnity and risk management for twenty years. She … Continued

  • Laurence Cobb

    Solicitor, Neutral, Conciliator

    Client Feedback: “The mediator had an excellent grasp of the situation. He was personable, easy to talk to, he created a relaxed atmosphere for everybody.”   Overview Laurence Cobb has sat as mediator in a large number and variety of disputes and has also attended many mediations over the years as a party representative. As … Continued

  • Nicolas Fournier profile

    Nicolas Fournier

    Mediator, Conciliator

    Client Feedback “his ability to quickly assimilate complex technical concepts and key commercial issues at stake” Languages English, French, Chinese (Mandarin), Spanish Overview Nicolas Fournier is a full-time commercial mediator, after a first 25-year career as CEO / Managing Director in listed international industrial companies. He has mediated commercial and legal disputes involving commercial contracts, … Continued

  • Susan Francombe

    Arbitrator; Adjudicator; Conciliator

    Expertise: Adjudication; Arbitration; Mediation; Conciliation Qualifications: BSc (Hons), C.Eng, MICE, LLDip, PGDipAdj, FCIArb, FDBF, Barrister Memberships: Chartered Institute of Arbitrators; Institution of Engineering and Technology

  • Emma Gooding profile

    Emma Gooding

    Mediator

    Client Feedback “Emma was superb, she was great with clients and handled the entire mediation process from start to finish in a professional manner. She was able to assist the parties to reach settlement, which in this case was no easy feat. I would highly recommend to others” Languages English Overview Emma became a CEDR … Continued

  • Peter Higgins profile

    Peter Higgins

    Mediator, Conciliator & Business Director

    Client Feedback “Peter had an excellent understanding of the key issues. His persona and commercial approach significantly contributed to both parties ultimately reaching an agreed settlement.”.   Languages English Overview Peter is a full-time commercial mediator who has settled workplace and commercial disputes from points of principle to sums involving millions. He us CEDR accredited, a … Continued

  • Mandy Lenton Image

    Mandy Lenton

    Mediator

    Mandy is an experienced mediator with a busy practice. Highly regarded by leading real estate barristers and solicitors, mediation participants frequently remark on her energy, authority and intellect. Mandy brings her drive, energy and commitment to mediating a broad range of disputes. She is equally at home helping FTSE 100 companies embroiled in high profile … Continued

  • Joachim Müller

    Trainer, Facilitator, Mediator & Conciliator

    Languages English, French Overview Joachim is an experienced conflict management trainer, facilitator and mediator. His mediation practice contains a variety of cases, many of which concern unrepresented parties in dispute with a business or service provider. Joachim has studied mediation at masters’ level in all its applications, ranging from workplace conflicts to international commercial disputes, … Continued

  • Iain Munro

    Adjudicator, Conciliator

    Expertise: Mediation, conciliation Qualifications: Studied History at the University of Oxford from 2003-2006. Graduate Diploma in Law and Bar Vocational Course at BPP University from 2007-2009. Called to the Bar of England and Wales by the Honourable Society of Lincoln’s Inn in 2009. Practising barrister and CEDR accredited mediator. Memberships: TECBAR, Society of Computers & … Continued

  • Jack Norton

    Adjudicator. Conciliator

    ADR Official since:  2019 Expertise: ­ Boundary disputes ­ Land disputes ­ Party Wall etc. Act 1996 ­ Rights of light ­ Rights of way / easements ­ Access and oversail ­ Trespass ­ Dilapidations ­ Landlord and Tenant matters ­ Construction disputes Qualifications:  Chartered Surveyor (MRICS), CEDR Accredited and Civil Mediation Council Registered Mediator … Continued

  • Michael O'Shea

    Adjudicator, Conciliator

    ADR Official since:  1 October 2016 Expertise: Solicitor and Chartered Quantity Surveyor.  I specialise in construction and engineering disputes relating to financial claims and defects.  I have a combination of legal and construction skills which puts me in an almost unique position to deal with disputes relate to technical construction issues. I also have experience … Continued

  • Terry Renouf

    Terry Renouf

    Commercial Mediator, Conciliator & Solicitor

    Client Feedback: “I was impressed by [Terry’s] air of quiet authority. [He] gave the clients the safe space to talk honestly and no one felt pressured by [him] to settle yet, [his] guidance was appreciated by all and [he] encouraged lateral thinking“. Overview Terry Renouf was a practising solicitor in a leading dispute resolution practice … Continued

  • Francine Stock

    Adjudicator, Conciliator

    ADR Official since: 2020 Expertise: NAFD Conciliations, arts and media ADR, consultant at Moot Hill dispute resolution. Qualifications: CEDR Accredited for Commercial, Civil and Workplace mediation Memberships: CEDR, CMC

  • Donny Surtani

    Adjudicator, Conciliator

    Expertise: Commercial, Financial, Accounting matters Qualifications: LL.B. (Hons) 2003; LPC 2004; Solicitor (E&W) since 2006; Solicitor-advocate since 2008; CEDR-accredited mediator since 2017 Memberships: CEDR Exchange    

  • Suzanne Tager profile

    Suzanne Tager

    Commercial Mediator

    Client Feedback “Suzanne got to the crux of the dispute quickly. She was able to mediate with a particularly adversarial opponent to achieve a resolution the client was happy with. The only way to describe Suzanne is cool, calm and collected. She is patient and methodical. I hope I get to work with her again … Continued

  • John W. Lowe

    Arbitrator; Adjudicator, Conciliator

    ADR Official since: September 2015 Expertise: Arbitrator and Mediator Prior to beginning my work as an arbitrator and mediator, I spent many years working internationally as a General Counsel and in-house counsel for major international companies. Combined with my mediation and arbitration activities this has enabled me to have significant experience in a number of … Continued

  • Diana Wallis

    Adjudicator, Conciliator

    ADR Official since:  2013 Expertise: Consumer ADR, Conciliation, Arbitration and Mediation Qualifications: Solicitor non-practising, Member of Chartered Institute of Arbitrators, CEDR Accredited Mediator Memberships: CMC, Law Society

  • Frederick Way, Head of the CEDR Foundation

    Frederick Way

    CEDR Employee, Mediator, Conciliator & Barrister (non-practising)

    Client Feedback: “Frederick was very good… he gave balance to the mediation…  very professional… very well prepared in advance.”   Overview  Frederick is a CEDR panel mediator, trainer and Head of the CEDR Foundation. Having trained as a barrister, Frederick now leads all of CEDR’s research and charitable projects through the CEDR Foundation. As a mediator, Frederick … Continued

  • Jon Whitworth

    Adjudicator, Conciliator

    CEDR Accredited Mediator 2020 Expertise: Conciliation, Mediation, Online Mediation Ten years as kidnap for ransom consultant (global). Qualifications: MSc Security and Risk Management at Leicester University. Royal Military Academy Sandhurst. Online mediation Accredited. Civil Mediation Council Member.

  • Philip Williams, CEDR Trainer, Mediator & Coach

    Philip Williams

    CEDR Employee, Mediator, Senior Consultant & Conciliator

    Client Feedback: “Philip brings insightful, real-world stress-tested, knowledge, skills and experience to professionals seeking that edge in negotiation, mediation or conflict resolution.”    

  • Tony Wilson

    Adjudicator, Conciliator

    ADR Official since: 2018 Expertise: Commercial Disputes; Personal Injury and Clinical Negligence Claims; Professional Negligence Claims; Veterinary disputes; Property and Building claims Qualifications: LLB; CEDR Trained Mediator; Certificate in Law Firm Management Harvard Memberships: Complete Mediation

  • John Wright

    Arbitrator

    Expertise: Arbitration; Mediation Qualifications: MA (Cantab), FCIArb, CEDR Accredited Mediator. Memberships: Chartered Institute of Arbitrators

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