British Holiday & Home Parks Association
Duration: Up to 90 days
Managed independently by Centre for Effective Dispute Resolution
Arbitration is a formal, legally binding process where the dispute is resolved by the decision of a nominated third party called an arbitrator. Once the arbitrator issues their award it is legally binding under the Arbitration Act of 1996 and can only be appealed in the courts on very limited grounds.
- The process is conducted entirely in writing.
- Both parties will see all the evidence submitted by the other.
- The arbitrators award is confidential between the parties.
If you want to complain about CEDR please read our Complaints Procedure document. Once you have read the Complaints Procedure and you want to submit your complaint, please use our Complaints Form, which you can download below.
Click below to see the companies covered.
Raise your concerns with the company directly via their complaints procedure.
If you remain dissatisfied following receipt of the final position given to you by the company, raise your concerns with the British Holiday & Home Parks Association (BHHPA).
If you are still dissatisfied following BHHPA’s intervention you may refer the matter for arbitration.