ICW Consumer Code for New Homes
We provide independent adjudication for disputes relating to the ICW Consumer Code for New Homes.
Cost
£0
Duration
Up to 90 days
What we can do
This scheme uses adjudication. Adjudication is a process by which an adjudicator, who is legally qualified or with a specialism relevant to the dispute, weighs up the documents and evidence provided by the customer and the company in order to reach a decision. The adjudicator will take into account the law relevant to the subject matter of the dispute at hand. The adjudicator’s decision is binding upon both parties* if the customer chooses to accept it. If the customer chooses not to accept the decision, it will have no binding effect on either party.
- If you want to know more about how we can help you with your ICW Consumer Code for New Homes complaint, please visit our Help & Guides.
The steps you must take before submitting a complaint
Contact the company
Get in touch with CEDR
Accept or reject the final decision
Meet the Team
See our experienced team >
Make a complaint
Complete our online application form >
Are you a business?
CEDR can provide dispute resolution services for businesses in most sectors.
- Fast, and cost effective solutions
- Provided at a sustainable cost
CEDR is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Compentent Authorities and Information) Regulations 2015.