Tope Adeyemi

Appointed since 2017

Claire Andrews

Appointed since 2014

Richard Barnes

Appointed since 2017

Tony Cole

Appointed since 2017

Alan Conroy

Appointed since 2016

Demelza Curnow

Appointed since 2019

Tom Earley

Appointed since 2012

Charlotte Flashman

Appointed since 2017

Mark Ledger

Appointed since 2017

Peter Sansom

Appointed since 2017

James Taylor

Appointed since 2021

William Underhill

Appointed since 2019

Management Team

John Munton

Director of Dispute Resolution Services

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John. P. Azzi

Head of Consumer Services

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Doug O'Neil

Head of Services

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Emma Batsa

Senior Manager - Customer Experience and Service Innovation

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