Tope Adeyemi

Appointed since 2017

Claire Andrews

Appointed since 2014

Richard Barnes

Appointed since 2017

Tony Cole

Appointed since 2017

Demelza Curnow

Appointed since 2019

Tom Earley

Appointed since 2012

Mark Ledger

Appointed since 2017

Peter Sansom

Appointed since 2017

William Underhill

Appointed since 2019

James Taylor

Appointed since 2021

Esther Male

Appointed since 2021

Management Team

John Munton

Director of Dispute Resolution Services

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John Azzi

Head of Consumer Services

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Emma Batsa

Senior Manager - Customer Experience and Service Innovation

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