Water Redress Scheme (WATRS)

Management team

John Munton

Director of Dispute Resolution Services

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John. P. Azzi

Head of Consumer Services

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Doug O'Neil

Head of Services

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Emma Batsa

Senior Manager - Customer Experience and Service Innovation

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Claire Andrews

Appointed since 2014

Abigail Day

Appointed since 2018

Pablo Cortes

Appointed since 2017

Tony Cole

Appointed since 2017

Tom Earley

Appointed since 2012

Mark Ledger

Appointed since 2017

Justine Mensa-Bonsu

Appointed since 2012

Natasha Peter

Appointed since 2018

Ian Raine

Appointed since 2017

Peter Sansom

Appointed since 2017

Kate Wilks

Appointed since 2017

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