Contact Us
Make an Enquiry

Resolve Conflict with Commercial Mediation and Legal ADR Services

Mediation
Find a Mediator
Schemes & Services
Find a Mediation Scheme
Client Relationship Associates
Non-Mediation ADR
Adjudication
Arbitration
Expert Determination
Early Neutral Evaluation
Construction Adjudication Service
Workplace Mediation
Workplace Conflict Services
CEDR-20077 Med 2

Global panel of Mediators

Trained mediators experienced in commercial conflict management and dispute resolution.

Find a Mediator

Build Skills in Mediation, Conflict Management, and Effective Communication

Open Courses
Mediator Skills Training
Employment & Workplace Mediator Skills Training
International Accreditation Programme
Early Neutral Evaluation Programme
View our Training Calendar
MyCEDR Membership Area
Bespoke Training
Mediation Skills for Teams & Organisations
Difficult Conversations
Negotiation
Customer Service
Dubai MST 2026

Build Your Skills

Develop the skills to approach disputes with clarity, confidence, and professionalism.

Training Calendar

Transform Your Workplace With a Tailored Conflict Resolution Strategy

Business Strategy
Workplace Conflict Services
Regulatory Compliance
Speak Up and Psychological Safety

Insights to Help You Handle Conflict Better

Insights
Mediation Resources Mediation Resources
Blogs Articles Blogs & Articles
Knowledge Base Knowledge Base
Podcasts Podcasts
Videos Videos
About CEDR
CEDR's Case Studies
CEDR Charity Work
Our People
Leadership & Board
Mediators
Trainers & Facilitators
The CEDR Mediation Audit 2025

The CEDR Mediation Audit 2025

Discover the latest settlement rates, market trends, and insights shaping commercial mediation in the UK.

Download Now

Search CEDR

    Back to Menu
    All Resources
    Workplace Conflict
    1 minute

    Conflict Engagement Skills for Leaders | Episode 1

    Published on 15 July 2026
    Conflict Engagement Skills for Leaders | Episode 1

    Contributors

    James South
    James South

    Table of Contents

    Subscribe to Newsletter

     

    Overview

    A lot has been written about leadership skills, especially recently.

    However, what is often missing from these works is a leader’s role in managing conflict or emerging conflict situations within an organisation.

    In this podcast series, James South, former CEO at CEDR will explore the mediator and conflict engagement skills he utilises every day in his role as a leader.

    “Conflict can enhance relationships if it’s done well.”

    Episode one asks the question, ‘Leadership and Conflict Styles, are they the same thing?

    James will also discuss the five approaches a leader can take in managing conflict:

    🎯 Collaboration
    🎯 Accommodation
    🎯 Compromising
    🎯 Competing
    🎯 Avoidance

    Listen now

     

    Subscribe to Newsletter